Third Party Imports Page

Important: The inventory beacon information in this section is specific to IT Visibility only. For related information, refer to Uploading Inventory Data into IT Visibility. For help using inventory beacons with IT Asset Management, refer to Using IT Asset Management Inventory Beacons to Collect Inventory.

Accessible by selecting Imports in the navigation bar for the IT Visibility app, this page summarizes the results of the most recent imports from all available sources. The list of imports has a double header row: individual columns are identified in the second row; and the parts of the overall import process that group columns together are identified in the top row of the column headers.

Choosing Columns
Ordering the Columns
Pinning Columns
Reducing the Entries
Available Columns

Choosing Columns

You can customize the columns visible in this page. To do so, open a column chooser in either of these ways:

Click the Columns link next to the top of the scroll bar on the right of the page.
Open the column chooser in any currently-displayed column:
a. Hover over the header for the (first) column to want to configure, to expose a small column menu icon () on the right-hand side of the column's header. Click this column menu icon.
b. In the resulting pop-up, click the column chooser tab () on the right of the pop-up.

This version of the column chooser also includes a Search... filter, allowing you to limit the list of column names to act on. (Column names that are hidden in the pop-up are unaffected by any changes you make to visible columns.)

Once the column chooser is visible, you may check or clear individual check boxes, or groups of them, until the columns you want are displayed in the list. To close the pop-up, click the column chooser icon again, or click anywhere outside the pop-up.

Ordering the Columns

Individual columns (like Status or Start Date) are grouped into stages of the overall process (like Extract Into Beacon or Upload To Flexera). To reorder columns, either:

Drag and drop column headers (in the lower heading row) within their group 
Drag and drop group headers (in the upper heading row) to relocate entire groups.

In general, it is not possible to interleave columns from different groups—all visible columns from a given group are displayed together. There are two exceptions to this:

You may choose to pin a particular column to either the left or right side of the list (see below). A pinned column may be displayed separately from other visible members of its group.
The Import Summary column is treated as being in its own group, and may be positioned independently of other members of the main Import group.

Pinning Columns

You may pin (or fix) columns to either the left or right edge of the list.

To pin a column:

1. Open the column menu by hovering over the column header and clicking the menu icon that appears.
2. Inside the pop-up, a similar menu icon on the left is selected by default (as shown by the blue underline). If not, click it.
3. Hover over or click Pin Column to expose the pinning options, and choose the one you prefer.
4. If you repeat this action for another column (such as choosing Pin Left for two columns), the columns are stacked on the side in the order you selected them – the first one on the far left, the next up against the first, and so on).

Reducing the Entries

There are two ways you can filter the list to reduce the number of imports shown:

Quick—In the Search field above the list, type (part of) the text you want to find. The value may come from any of the displayed columns. If you include any space(s), the values on either side are tested separately (a logical-OR of the values, and from any of the columns). As you type characters, the list is dynamically updated to show only matching entries. (You cannot add quotation marks to define an exact search string.)
Precise—You can apply an exact-match filter to one or more of the data columns to isolate exactly the import(s) you want to see. For example, you could show only those imports where the Upload To Flexera Status was Completed, but the Normalize process has not reported a result (blank).

Note:This kind of filter is not available on the NAME or dates columns.

The precise filters are available through the column menu, selecting the filter control (). Only values currently visible in the list are included for filtering. Select one or more values to filter the list entries to show only matching values. Optionally, repeat for another column.

Available Columns

The following columns (listed here alphabetically) are available in the Imports page. Since several of the columns (such as STATUS) are repeated in multiple groups, each is listed here just once, with any differences across groups noted in the description.

Available Columns on Imports Page

Column

Description

Beacon

The name of the inventory beacon, created when you registered the newly-installed inventory beacon with Flexera One (see Creating an Inventory Beacon to Upload Inventory to Flexera One for details). This is the same value as displayed in the Name column of the Beacons listing. It cannot be edited through this web interface (if change is required, you must log into FlexNet Beacon on the inventory beacon, and re-register with a new name).

Connection Type

What kind of connection this is. For example, to read data from Microsoft SCCM, the connection is to the associated SQL Server database, and the type shows SQL Server.

Elapsed Time

The difference between the starting and ending date/times for this stage of the process. However, since this value resolves to the nearest second (and the other values resolve only to the nearest minute), you can often get a non-zero value here when the corresponding Start Date and End Date display identical values.

End Date

The date and time (to the nearest minute) when the given part of the process finished (or the value is blank if this part of the process is not yet finished). If each stage completes in a matter of seconds (as is common), this value may show the same date/ time as the corresponding Start Date, because this stage of the process has used less than a full minute.

Name

The connection name created on the inventory beacon when this inventory connection was first configured (see Creating an Inventory Connection for details). Once set, this value is not editable. (If updates are needed, you can return to the FlexNet Beacon interface on your inventory beacon, and, logged in as administrator, delete the connection and create a new one.)

Clicking on the connection name opens a new page of properties for this connection, which can also provide access to downloadable log files for the processing involved in the Normalization stage of imports through this connection.

Source Type

The information source used for this connection. For example, when gathering inventory from Microsoft SCCM, this value shows SCCM.

Start Date

The date and time (to the nearest minute) when the given part of the process commenced. Typically the values are identical for at least the Import group (the overall summary) and the Extract Into Beacon group (the first major step in the process). In fact, if each stage completes in a matter of seconds (as is common), all stages may show the same date/time, because the overall process has used less than a full minute.

Status

The high-level result for either the stage of the process (in any of the Extract Into Beacon, Upload To Flexera, or Normalize groups of columns), or for the process overall (in the Import group). Possible values include:

Blank when no response is available for a stage, or when the overall process is not yet resolved because a stage is still in progress
In Progress (you can check the Elapsed Time for a quick look at how long this stage/process has taken so far)
Failed—In the Upload To Flexera stage, there are two possible reasons for this value:
If an illegal inventory connection is detected, the upload is automatically and permanently failed. An example is a duplicate inventory connection of the same connection type as one previously existing. In this case, the Import > Summary column displays a message like This is a duplicate inventory connection, only one per type is supported.
There may be network or other failure that prevents the upload.
Completed 

Tip:For the upload stage, a network failure is automatically followed by three retries at 10 minute intervals, allowing for recovery from intermittent networking issues. Therefore, while the initial network failure is made visible in this status value, a network “failure” in this stage is not a permanent failure until the elapsed time for the same stage is more than 30 minutes. For example, the upload stage may display Failed for 20 minutes, and then change to Completed if the second retry succeeds. Remember that for data updates like these, you must refresh the page, since data here is not dynamically updated once it has been displayed.

Summary

A text summary of the outcomes for a particular import.

Tip:Use the column menu entry Autosize This Column to read the full text in each summary entry.

Typical summaries include:

This is a duplicate inventory connection, only one per type is supported. If an illegal duplicate connection is detected, its upload to Flexera One is automatically failed.
Uploaded: XXX... This is the normal summary after a successful process. The various elements are:
Uploaded—The total number of inventory records transferred in this transaction. This is equal to the sum of the new, updated, and unchanged records that follow in the summary.
Imported new—New records were created for inventory items not previously uploaded.
Unchanged—Records that have been previously uploaded, and are still present in this import, are preserved.
Updated—An imported datapoint matched a previous record, but some changed attributes were identified, and the record was updated with these new values.
Deleted—Records imported in previous runs from this connection were not found in this latest import. When records go missing from the same inventory connection, it is assumed that there has been some cleanup in your environment, and the old record is deleted to match its absence in the latest import.
Login failed for user 'accountName'. There is a possible connection type mismatch: check that the database is of the correct connection type. Report this error to Flexera Support.
An unexpected error occurred. Report this error to Flexera Support.