Safelist URLs and Endpoints

Tip:In any rows in the following table that contain URL/endpoint designations that show North America, EU, or APAC, only safelist the URL/endpoint applicable to the server location of your Flexera One account. To do this, add these URLs and endpoints to the trusted sites of the browsers you are using with Flexera One.

For any customers that use Source IP Address Filtering, a subsection of IP addresses to safelist is included.

In order to support the proper functioning of Flexera One, administrators should allow access to the following URLs and endpoints from their environments by adding these to the trusted sites of the browsers you are using with Flexera One.

URLs/Endpoints

Region

Components

Description

Required for all users?

app.flexera.com

North America

Core

Flexera One domain

Yes

app.flexera.eu

EU

app.flexera.au

APAC

docs.flexera.com

All regions

Documentation

Flexera One documentation site

Yes

path.flexera.com

All regions

Flexera One marketing documents

Links to Flexera marketing documents including links from splash page popovers

Yes

youtube.com

All regions

Flexera One marketing videos

Flexera marketing videos are hosted on YouTube

Yes

api.flexera.com

North America

Flexera API endpoint

Base API endpoint used across all Flexera One capabilities

Yes

api.flexera.eu

EU

api.flexera.au

APAC

login.flexera.com

North America

Identity access management (IAM)

The base identity access management

Yes

login.flexera.eu

EU

login.flexera.au

APAC

secure.flexera.com

North America

OKTA

The base OKTA endpoint

Note:The *.oktacdn.com domain is used to load scripts and assets on secure.flexera.com, secure.flexera.eu, and secure.flexera.au.

Yes

secure.flexera.eu

EU

secure.flexera.au

APAC

*.oktacdn.com

All Regions

global-services-lb0.rightscale.com

grs-front.iam-us-east-1.flexeraeng.com

acl-front.iam-us-east-1.flexeraeng.com

North America

Organization/user privileges

Base endpoints for organizations, users, and privileges information including users, groups, and accounts in the Administration section

Yes

grs-front.eu-central-1.iam-eu.flexeraeng.com

EU

grs-front.ap-southeast-2.iam-apac.flexeraeng.com

acl-front.ap-southeast-2.iam-apac.flexeraeng.com

APAC

my.rightscale.com

All Regions

Cloud Cost Optimization

Used for Flexera One Cloud Cost Optimization functionality

No

optima.rightscale.com

All Regions

Cloud Cost Optimization billing centers

Used for billing centers tabs in the administration section

No

front.us-east-1.cloudexplorer.flexeraeng.com

North America / US-East

Cloud Cost Optimization credentials and resource browser

Used for Cloud Cost Optimization credentials, Cloud resource browser functionality

No

front.us-west-2.cloudexplorer.flexeraeng.com

North America / US-West

front.credentials-eu.flexeraeng.com

EU

front.credentials-apac.flexeraeng.com

APAC

api.optima.flexeraeng.com

North America

Cloud Cost Optimization API

Used for loading Cloud Cost Optimization API endpoints

No

api.optima-eu.flexeraeng.com

EU

api.optima-apac.flexeraeng.com

APAC

onboarding.rightscale.com

All Regions

Cloud Cost Optimization and Automation

Used for Flexera One Cloud Cost Optimization and Automation functionality

No

embeddedanalytics.flexera.com

North America

Data Analytics

Used for Technology Spend, IT Visibility, and SaaS Management

No

embeddedanalytics.flexera.eu

EU

embeddedanalytics.flexera.au

APAC

api.fsm.flexeraeng.com

North America

SaaS Management

Used for Flexera One SaaS Management functionality

No

api.fsm-eu.flexeraeng.com

EU

api.fsm-apac.flexeraeng.com

APAC

governance-3.rightscale.com

North America

Automation

Used for Flexera One Automation functionality

No

api.eu-central-1.policy-eu.flexeraeng.com

EU

api.automation-apac.flexeraeng.com

APAC

acl-front.eu-central-1.iam-eu.flexeraeng.com

All Regions

ACL

ACL endpoint used for access checks and privilege reports for EU users 

No

slo.app.flexera.com

North America

IT Asset Management

The required base endpoint to ensure IT Asset Management functionality is available through Flexera One

No

slo.app.flexera.eu

EU

slo.app.flexera.au

APAC

slo-uat.app.flexera.com

North America

IT Asset Management UAT

The required base endpoint for the IT Asset Management User Acceptance Testing (UAT) environment

No

slo-uat.app.flexera.eu

EU

slo-uat.app.flexera.au

APAC

beacon.flexera.com

us-west-2.beacons.flexeraeng.com

North America

IT Visibility beacons / Integration of IT Visibility with ServiceNow

IT Visibility beacon endpoint.

This is also used for import from ServiceNow into IT Visibility.

For the configuration of IT Asset Management beacons, see Ports and URLs for Inventory Beacons.

No

beacon.flexera.eu

eu-central-1.beacon-eu.flexeraeng.com

EU

beacon.flexnetmanager.au

APAC

auth.split.io

sdk.split.io

events.split.io

streaming.split.io

All Regions

Feature Flagging

Feature flagging for customer benefit and feedback

Yes

cdn.trackjs.com

capture.trackjs.com

usage.trackjs.com

fault.trackjs.com

All Regions

Error Tracking

JavaScript error tracking tool to aid in customer support

Yes

www.google-analytics.com

googletagmanager.com

All Regions

User Analytics

Optional endpoints to support Google Analytics to make the Flexera One platform better for users. These scripts are implemented when a user accepts cookies.

No

bam.nr-data.net

js-agent.newrelic.com

All Regions

Error Management

Optional endpoints to support New Relic’s full stack observability on errors. These scripts are implemented when a user accepts cookies.

No

https://secure.flexera.com/sso/saml2/<Identifier>

North America

Troubleshooting Group Membership Sync Problems

For help troubleshooting if the group membership is not synchronized as expected. In the Developer Tools, identify the POST request applicable to your region.

For more information, see the “Troubleshooting Group Membership Sync Problems” subsection of Administration Setup of Group Sync.

No

https://secure.flexera.eu/sso/saml2/<Identifier>

EU

https://secure.flexera.au/sso/saml2/<Identifier>

APAC

content.flexeraone.flexera.com

North America

User Analytics, User Feedback, In-App Communication

Optional endpoints to support Pendo integration for user analytics, user feedback, and in-app communications

No

content.flexeraeu.flexera.com

EU

Power BI endpoints to safelist—See the Microsoft documentation topic, Add Power BI URLs to your allowlist, and at a minimum, add all endpoints listed in the following sections:

General site usage 
Power BI visuals 

All Regions

Power BI

Optional endpoints for Power BI service

No

Source IP Address Filtering

Important:You only need to update the safelist listed in this section if Flexera One is making outbound connections to your systems, and you currently safelist IPs for those connections. For example:

IT Visibility and IT Asset Management customers who have connected their Flexera One service with ServiceNow using IP addresses should update the list of IP addresses allowed to access their ServiceNow instances.
Cloud Cost Optimization customers that use policies should update their safelist to allow the policies to connect to their infrastructure.

The following table of IP addresses are for outbound traffic from Flexera One to customer systems whereby a Flexera system (sourced from one of the possible regions) may initiate a request into your environment. If you are performing source IP address filtering, then you will need to permit the listed source addresses on your network firewall based on your region, where the region domains are:

North America—https://app.flexera.com
EU—https://app.flexera.eu
APAC—https://app.flexera.au

IP Addresses

Region

Components

Description

52.88.53.106

34.212.183.202

54.81.246.227

3.219.67.22

North America

Core

Flexera One domain

18.158.34.91

3.67.183.56

EU

3.104.184.61

13.237.115.85

APAC

185.109.134.0/24

North America

Automation

These CIDR IP ranges are used by our Automation capability, so that external systems can be configured to allow our systems access to the necessary details using a trusted IP addresses range. Use the CIDR IP range for the Flexera One region your organization is hosted in.

Best Practice:We recommend you allow the entire IP address range in your network since we change the IP addresses quite often. We will always choose the IP addresses from the region-based CIDR notations to ensure your integrations operate securely without any interruptions.

185.109.135.0/24

EU

185.109.132.0/24

North America

Flexera One API

These CIDR IP ranges are used by Flexera One API endpoints, so that external systems can be configured to allow our systems access to the necessary details using a trusted IP addresses range. Use the CIDR IP range for the Flexera One region your organization is hosted in.

Best Practice:We recommend you allow the entire IP address range in your network since we change the IP addresses quite often. We will always choose the IP addresses from the region-based CIDR notations to ensure your integrations operate securely without any interruptions.

185.109.133.0/24

EU

91.198.117.0/24

APAC