Reclaiming Licenses

Flexera One provides a License Reclamation page that helps you keep an eye out for cost savings by monitoring underutilized software licenses and gives you the action on the same screen to reclaim these licenses for use elsewhere. When you reclaim a license, Flexera One submits an uninstall request associated to the device where the license will be removed.

Note:In order to reclaim a license:

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You must have the Manage IT license reclamation Flexera One role. For more information about roles, refer to Flexera One Roles.

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A catalog item with linked FlexeraID is required to reclaim a license. In the event the catalog items have multiple FlexeraID linked, the reclamation process will pick the most recent catalog item created.

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Only those catalog items with an uninstall program defined (SCCM) can be reclaimed.

The License Reclamation page (IT Asset Requests > License Reclamation):

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Provides a list of all the underutilized software licenses (applications not used in the last 90 days).

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Lets you reclaim applications that have a catalog item created (application has a FlexeraID) and the catalog item has an associated uninstall program.

Note:In the event catalog items have multiple FlexeraIDs linked, the reclamation process picks the most recent catalog item created.

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Includes basic reporting showing items successfully uninstalled.

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Works only with Microsoft Endpoint Configuration Manager.

The following steps show you how to reclaim a license in Flexera One.

To reclaim underutilized software licenses:

1.

Go the License Reclamation page (IT Asset Requests > License Reclamation).

The License Reclamation page appears with two list view tabs:

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Reclaim Licenses—Provides a list of all the underutilized software licenses and includes the following columns (that can be added or removed using the Columns button).

Column	Description
ID	The identifier of the device that has a reclamation opportunity.
Application	Name of the software application.
Publisher	Publisher of the software application.
Last Used	The date that the license was last used.
Status	The current status of reclamation process. The possible statuses are Failed, Pending, Ready, and Reclaimed. In the event of a Failed status, you can mouse over the Failed status to view the reason for the failure.

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Reclaimed in last 6 months—Provides a list of all software licenses that have been reclaimed in the last 6 months and includes the following columns (that can be added or removed using the Columns button).

Column	Description
ID	The identifier of the device associated with the reclaimed license.
Application	Name of the software application.
Publisher	Publisher of the software application.
Reclaimed	The date when license reclamation completed.
Reclaimed By	The user email who initiated the reclamation process.
Status	Displays the current status of the license as Reclaimed.

2.

On the Reclaim Licenses list view, you can utilize filters for the current status of reclamation process such as filtering by a status of Failed, Pending, Ready, and Reclaimed.

3.

Select one or more check boxes next to any rows containing a license you wish to reclaim.

4.

Click Reclaim Licenses.

5.

A confirmation appears. Click Reclaim to verify that you wish to reclaim the selected license(s).

Once this request is initiated, the person submitting the request receives an email notification. After the reclamation operation completes, the requester will get another email notifying whether the request was successful.

The reclaimed licenses appear on the Reclaimed in last 6 months list view of the License Reclamation page once the license is reclaimed successfully.

Note:When a license is reclaimed, Flexera One submits an uninstall software request. Once the request is submitted, Flexera One communicates with the respective SCCM and uninstalls the software for that request. You can view the request and request status as described in Managing Requests.