Beacon Properties / Issues Tab

The Issues tab displays active inventory beacon issues to help you diagnose and resolve issues when an inventory beacon becomes non-responsive or does not operate as expected for 24 hours.

From the Inventory beacon issues grid combined with the list of possible beacon issues at the top of the page, you can quickly diagnose non-operational inventory beacon issues, and swiftly take the appropriate action to get the inventory beacon back into a healthy operational status, without the need to access the inventory beacon itself.

Issues reported on this page can be communicated to the relevant stakeholders to quickly resolve beacon issue(s). Once the issue(s) is reported as resolved by the inventory beacon, it is automatically removed from the Inventory beacon issues grid.

Example inventory beacon issues:

• Active Directory import—Active directory import failed for following scans: Connection Name: [connection_name], Server: [server_name]
• Package download—Failed to download packages: [package_name]

The following columns are available on this tab:

Property

Description

Issue type

Distinct types of inventory beacon issues. These issues are fixed and include the following values:

• Action execution
• Active Directory import
• Active SAP landscapes XML download
• Agent policy generation
• Beacon engine service
• Beacon parent configuration
• Beacon self upgrade
• Business adapter download
• Discovery execution
• Encryption settings download
• IIS Web Server
• Package download
• Policy download
• Policy load
• SAP inventory import
• SAP recommendation set download
• Self hosted web server
• Service exit
• Unknown

Issue detail

Further diagnostic details pertaining to the inventory beacon issue.

May contain error messages. For example—"Failed to start Beacon Engine correctly".