Defining a Duplicate User Rule

You can use only general criteria, or only custom criteria, or a combination of both to define a Duplicate User rule.

To define a Duplicate User rule:

1.

Go to the Duplicate Users page (Licenses > SAP Optimization > Duplicate Users).

2.

On the Duplicate User page, in the General Criteria section, click Edit to switch to write-enabled mode.

3.

Select the check box for each field that should be used to find duplicate users. The following criteria are available:

•

User Name

•

Last Name, First Name

•

Email Address

•

Accounting No.

•

Phone No.

•

Phone No., Extension

4.

Finish your selection by clicking Save.

In read-only mode, the criteria you selected are marked with Yes; unselected criteria are marked with No.

5.

On the Duplicate User Rules page, in the Custom Criteria section, click Add to open the Create Custom Rule dialog. Provide the following information to define the custom criteria:

•

Name—Enter a name for the rule.

•

Select the Active check box if you want the custom criteria to be used for license optimization.

•

Original user section – Condition—Enter the condition for your original user (optional).

•

Original user section – Match—Enter the field or an expression that should be matched for your original user.

•

Compare by—Select the option from the menu that defines the degree of similarity between the two search conditions (see the table in Custom Criteria for the Duplicate User Rule for available options).

•

Duplicate user section – Condition—Enter the condition for your duplicate user (optional).

•

Duplicate user section – Match—Enter the field or an expression that should be matched for your duplicate user.

6.

Click Create.

You can repeat steps 5 and 6 to create multiple custom criteria for your rule.

An organization wants to find hidden duplicates based on the format of the company email address. Therefore, the license administrator creates a duplicate rule with the following custom criteria:

Custom Criteria

Item	Criteria
Name	Company Email Format
Original user – Condition	FirstName <> ""
Original user – Match	FirstName + LastName + "@mycompany.com"
Compare by	Exact match
Duplicate user – Condition	<not specified>
Duplicate user – Match	EmailAddress

This custom rule will identify duplicate users who satisfy the following criteria:

•

The first name and last name of the original user are correct.

•

The duplicate user's email address has the required format FirstNameLastName@mycompany.com.