User Properties / Licenses Tab

The Licenses tab on the User properties page displays the User licenses that are associated with this user.

Available Actions

You can perform the following license-related actions on this user on the Licenses tab.

User Properties / Licenses Tab Actions
Action	Description
View associated licenses
Allocate licenses	See Add Licenses to a User.
Deallocate associated licenses	See Deallocate Licenses From a User.
Investigate the results of the latest license reconciliation	Investigate the results of the latest license reconciliation to see what alternative licenses may have been considered for authorizing applications installed for, or used by, this user. To do so, Ctrl+Shift+click Show licenses assessed to open the Application Licenses Assessed for User userName page in a new browser tab; and see Understanding Reconciliation Results.

For more information about using lists, filters, and other UI options, see Using Lists in IT Asset Management.

Properties

This page displays the following columns (listed alphabetically). Some columns are displayed by default and others can be displayed through the column chooser. To manage columns and other UI options, see the topics under Managing Columns in a Table.

Property

Description

Access mode

A comma-separated list of the ways that this user has accessed the application.

Possible values are:

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Blank when the application was allocated to the user, but there is no usage record available through inventory

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App-V for a virtualized application delivered through Microsoft App-V

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Local when the software was directly installed on the user's computer

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XenApp (now known as Citrix Virtual Apps) when the user accessed the application remotely through a XenApp server

•

XenDesktop (now known as Virtual Desktops) when the user has access to a virtual desktop in a VDI environment that has the application included in its template.

The Access mode value is not editable, and is derived from inventory.

Allocation type

Indicates whether the license has been allocated to this end-user (for user-based licenses).

You may use the drop-down list in this column to modify the behavior of an allocation, or make a new allocation, for this user. Click the down arrow in the appropriate cell, and choose one of the following values. To deallocate a license from a user, use the Deallocate button. See Deallocate Licenses From a User.

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Allocated—The standard type of allocation, indicating that this installation is given top priority in consuming entitlements from the linked license, and cannot consume from other licenses. However, consumption (from the linked license) still depends on the existence of an inventory record for the relevant application. For example, if you allocate a license to a user but the installation of the appropriate application is not detected on the linked inventory device by the inventory process, the allocation count would be incremented but the consumption count would remain the same. A few points to consider about this allocation type are:

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This is the default allocation type for the licenses added to users.

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The allocation behavior changes when the Allocations consume license entitlements option is selected, forcing all allocations to consume license entitlements regardless of reported installations (see License Properties / Use Rights & Rules Tab).

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Awaiting Inventory—This setting has no effect for user licenses.

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Permanent—This allocation permanently allocates this license to this user. From the next Reconcile, this allocation will be permanently counted as an installation (and consume from the linked license), regardless of whether any matching software inventory is reported for this user. See the note below.

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Unallocated—The license is not currently allocated to this user. This is the default state for the licenses linked through installation evidence, rather than allocations. If you select this value and there is no installation evidence for any application covered by this license (that is, the Installed column does not show a check mark), this license is removed from the list when you click Save.

Allocations enable fine control in IT Asset Management. For example, you can allocate entitlements from a license to 50 users, and set just one remote sales consultant user to always count as consumed regardless of inventory. The remaining 49 get the top priority for the license entitlements; and if they report a linked application, they must consume from the allocated license; but they consume only when an inventory result triggers consumption.

Allocation type

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Tip: In IT Asset Management, you can also use any of the following methods to permanently allocate a license (to an inventory device or user):

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By setting allocation for a particular inventory device: In the inventory device properties, in the Licenses tab, for Allocated select the Permanent option as described above. This setting applies uniquely to the current inventory device, and does not affect allocations to other devices.

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By setting allocation for a particular user: In the user properties, in the Licenses tab, for Allocated select the Permanent option. This setting applies uniquely to the current user, and does not affect allocations to other users.

This means that allocations allow fine-grained control. For example, you can allocate entitlements from a license to 50 inventory devices using the default allocation type; but from the inventory device properties, set just one sales consultant's laptop to a Permanent allocation, so that it always counts as installed (regardless of inventory). The remaining 49 get the top priority for the license entitlements, and if they report a linked application, they must consume from the allocated license; but they consume only when an inventory result triggers consumption. But the laptop always consumes, even when the sales consultant's travels prevent inventory collection.