Business Services Insights

The Business Services Insights report provides executive and operational stakeholders with a comprehensive view of business services, and their associated hardware, software, and cybersecurity risks. By connecting lifecycle stages and vulnerability exposures to business services, the report enables better-informed decisions to be taken on asset maintenance, risk mitigation, and strategic planning.

The key features of the report include:

• Hardware, Software, and Vulnerability KPIs tied to Business Services—Provides high-level performance indicators that offer a snapshot of the current asset and risk posture, and metrics that include the total hardware and software assets, vulnerability risk, and lifecycle status.
• Business Services Summary with Software release and lifecycle stage—Displays software releases and install counts associated with each business service, along with the percentage of software in various lifecycle stages (for example, end of life, obsolete), helpful to assess software health within business services and identify areas with outdated or at-risk software deployments.
• Software Installation Currency and Hardware Deployment Currency—Shows how current the software installations and hardware deployments are, relative to the latest available versions, helping to identify outdated or non-compliant software, which can potentially increase security and operational risks.
• Hardware and Software Lifecycle Summary—Displays the selected business service and associated number of devices and software installations with the manufacturer, model, product, and lifecycle stage, helping to identify service-critical infrastructure and assess asset concentration.
• Vulnerability Risk Portfolio—Brings together multiple risk dimensions such as Business Services, Threat Exploit Risk, Lifecycle Stage, and Total Vulnerabilities, enabling prioritized risk identification by highlighting the services most exposed to threats or outdated assets.
• Drill through capability—Enables deep dives into specific business services for granular insights.
• Business Services Summary—Offers a consolidated view at a more granular level with number of software releases and install counts associated with each business service, along with the percentage of software in various lifecycle stages, supporting financial and operational alignment in decision-making.
• Hardware Summary with Lifecycle Details—Lists hardware assets tied to each business service with lifecycle stage like End of Sale and Obsolescence, and assets crucial for lifecycle management and planning.
• Software Summary with Lifecycle Details—Provides details of the software tied to each business service with lifecycle stage, product and release information, useful for patching, upgrades, and compliance monitoring.
• Business Service by Vulnerabilities by Threat Exploit Risk—Provides a high-level view of business service with vulnerabilities and risk levels.
• Lifecycle Stage by Vulnerabilities by Threat Exploit Risk—Provides a high-level view of lifecycle stage with vulnerabilities and risk levels.

The Value of the Business Services Insights Report

This report helps organizations to:

• Map infrastructure to critical business services.
• Identify services exposed to high operational or security risks.
• Improve lifecycle planning and patching strategies.
• Optimize resource allocation based on risk and business impact.

By offering a blend of high-level overviews and drill through capabilities, organizations can use this report to bridge the gap between IT asset data and business context.