Managing Jamf Pro Connections

Jamf Pro is a management solution for Apple devices, including macOS, iOS, iPadOS, and tvOS. It provides tools for IT administrators to deploy, manage, and secure Apple devices within an organization. The Jamf Pro Connector, provided by Flexera, collects inventory data from Jamf Pro and seamlessly imports it into IT Visibility once a day. The data collected gives you comprehensive visibility into managed Apple devices, user data, and managed and unmanaged applications installed on the devices.

Important:Integrating Jamf Pro connections requires the Jamf Pro API’s Read Computers privilege. For instructions on the creation of Jamf Pro API clients and roles, including the generation of a client secret, see the Jamf Pro documentation topic API Roles and Clients.

You can perform the following tasks for Jamf Pro connections:

Creating a Jamf Pro Connection
Modifying a Jamf Pro Connection

Note:The unrecognized evidence from five devices or more is collected as a part of the inventory collection process.

Creating a Jamf Pro Connection

You can create one or more Jamf connections.

To create a Jamf connection:

1. Go to the External Inventory Connections page (Data Collection > IT Visibility Inventory Tasks > External Inventory Connections).

You can use either of the following methods:

Option A
a. Click the Create Connection button. The Create Connection slideout opens.
b. From the Connection Type dropdown list, select Jamf.
Option B
a. Go to the Explore Connectors tab.
b. In the jamf tile, Click Create Connection. The Create Connection slideout opens.
c. From the Connection Type dropdown list, confirm that the type of connection is Jamf.
2. Input the following connection details: Name, Client ID, Client secret, and Jamf Pro server URL.
3. After confirming the details are correctly input, click Test & Create. The newly created connection appears on the External Inventory Connections page.

Modifying a Jamf Pro Connection

You can modify the details of an existing Jamf connection.

To modify a Jamf connection:

1. Go to the External Inventory Connections page (Data Collection > IT Visibility Inventory Tasks > External Inventory Connections). The Connections tab opens by default.
2. Do one of the following:
Click the connection name to open the Details view of that connection, and click Edit in the upper-right corner of the page.
Click the three-dot menu button in the connection row and select Edit.

In either scenario, the Edit Connection slideout opens.

3. Edit the following connection details as needed: Name, Client ID, Client secret, and Jamf Pro server URL.
4. After confirming the details are correctly input, click Test & Save.