Managing a Private Report Subscription

Note: If you have already been upgraded to Technology Intelligence Platform, information in this section is applicable to you. With Technology Intelligence Platform, out-of-the-box IT Visibility dashboards are being replaced with new, enhanced IT Visibility Technology Intelligence Platform reports.

You can effectively manage your private report subscription by customizing the email content, including the subject line and message body. You also have the option to mute or unmute a subscription. When you mute a subscription, email notifications for the scheduled report are temporarily stopped. However, you can unmute the subscription at any time to start receiving email notifications.

Additionally, you can update the details of the private report subscription, including the name of the subscription, frequency of report delivery, scheduled time to receive the notifications, and report pages that you want to include in the email. If you no longer want to receive the email notifications, you can delete the subscription. Deleting the subscription permanently removes it.

To manage a private report subscription:

1.

Go to the Dashboards page from one of the following menus:

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Dashboards > Technology Intelligence Reports > Custom Reports

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IT Visibility > Technology Intelligence Reports > Custom Reports

By default, reports are grouped by type, such as Hardware, Software, and Vulnerabilities.

2.

Click the expand icon next to the group type to view the list of reports.

3.

Click the name of the report you want to manage the subscription for.

The selected report opens.

4.

Click the Bell icon in the upper-right corner of the page. The Report Subscriptions slideout opens with the Private Subscriptions tab selected by default.

5.

To edit the email content and mute or unmute the subscription, click the Manage Subscription button next to the report subscription. Hover over the button icon to view the button name. Select one of the following options:

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Edit email—You can customize the email message by updating the details such as Subject and Message, and then clicking Save.

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Mute Subscription—By muting a subscription, you no longer receive email notifications for the scheduled report. The subscription appears with a Muted status.

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Unmute Subscription—By unmuting a subscription, you start receiving email notifications again for the scheduled report. The subscription appears with an Enabled status.

6.

To update the details of the subscription or delete it, click the expand icon next to the report subscription, the details of the subscription display.

Do either of the following:

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Update the details and click Update.

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Click Delete subscription. The Delete Subscription dialog box appears, asking you to confirm whether you want to delete the subscription. Click Delete.