Understanding Recommendation Types

Recommendations are categorized into two distinct types to help you quickly identify their focus:

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Rate Reduction—These recommendations are specifically aimed at identifying opportunities to reduce costs or improve efficiency related to rates, such as service charges, operational costs, or subscription fees. For example, a recommendation suggesting a change in your service plan to achieve a lower monthly rate.

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Usage Reduction—These recommendations focus on optimizing resources or actions related to user activity, accounts, or licenses. This could involve identifying inactive users, suggesting user consolidations, or streamlining user access. For example, a recommendation to review inactive user accounts for potential deactivation to save licensing costs.