Viewing Entitlements Details
You can view a list of your customer’s capabilities, with the expiration details for each. In the Customer Details tab, the entitlement details include the expiration date and expiration status of each capability.
Note:The capabilities information is updated every 30 minutes, providing you with the latest information on the customer’s capabilities.
To view the capabilities of a customer:
1. | Select Customers from the left-hand navigational panel. The Customers Overview page opens, listing all the customers. |
2. | Click the name of the customer that you want to view the information for. The details about the customer open in a separate <Customer Name> tab. The Customer Details tab includes a section on the customer’s capabilities and expiration details when available. |
Note:Consider the following:
• | You can only view the expiration information for each capability if you are an owner of the customer organization. |
• | In the Expiration Status column, the status can be Expired, Expires in 30 days, or Expires in 60 days. |