Salesforce Workspace User Types and License Types

When Integrating a Salesforce Workspace Within SaaS Management, there is an optional SaaS Management integration setup field Include User Types to filter the types of users in the results. You can enter multiple user types by using a comma to separate each user type.

The Salesforce integration displays a list of licenses associated with each discovered user. Those license types are explained in Salesforce’s documentation topic, Licenses Overview.

Note:SaaS Management tracks user licenses, permission set licenses, and feature set licenses.

The following table defines Salesforce user types along with the corresponding user license.

Salesforce User Type

Definition

Standard

This user has a standard, Salesforce Platform, or Salesforce Platform One user license.

PowerPartner

This user’s access is limited because he or she is a partner and typically accesses the application through a partner portal/community. This user type corresponds to the Partner user license.

CSPLitePortal

This user’s access is limited because he or she is an organization's customer and accesses the application through a Customer Portal or community. This user type corresponds to the High Volume Portal user license.

CustomerSuccess

This user’s access is limited because he or she is an organization's customer and accesses the application through a Customer Portal. This user type corresponds to the Customer Portal user license.

PowerCustomerSuccess

This user’s access is limited because he or she is an organization's customer and accesses the application through a Customer Portal. This user type corresponds to the Customer Portal Manager user license.

CsnOnly

This user’s access is limited to Chatter. This user type includes Chatter Free and Chatter moderator users and corresponds to the Chatter Free user license.