Suspicious SaaS Activities

The Suspicious SaaS Activities page lists users who have access to one of your various applications, but these users are not currently active on your Human Resources (HR) roster. This page displays all suspicious activities across all applications managed in SaaS Management. The suspicious activities data is updated once a day and only contains usage within the last 30 days.

Accessing Suspicious SaaS Activities

To access the Suspicious SaaS Activities page, go to the SaaS menu and select Suspicious SaaS Activities.

Suspicious SaaS Activities Tasks

The following links describe the Securing SaaS User Accounts tasks you can perform on this page:

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Tracking Suspicious SaaS Activities

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Reclaiming SaaS Licenses

Suspicious SaaS Activities UI Overview

The following tables describe the Suspicious SaaS Activities types, buttons, and table columns.

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Suspicious Activity Types

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Suspicious Activity Buttons

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Suspicious Activities Table Columns

Suspicious Activity Types

The following table describes the two suspicious activity types and the option for SaaS Management Administrators to identify unrecognized suspicious activities as recognized.

Suspicious Activity Type	Description
Unauthorized	A user is inactive in the HR Roster and is using an application.
Unrecognized	A user is not listed in the HR Roster and is using an application.
Recognized	This option is only used by a SaaS Management Administrator to identify unrecognized suspicious activities as recognized. Examples: • A Salesforce user is not listed in an organization’s HR Roster. However, the SaaS Management Administrator recognizes the user as a customer who has submitted a support ticket. • A contractor with valid credentials is not listed in your HR Roster. • A user has an email alias that does not match the user’s email address listed in your HR Roster.

Suspicious Activity Buttons

The following table describes the Suspicious Activity buttons.

Button	Description
Select	Displays the suspicious activity types and filters the Activity Type column information based on the chosen activity type.
Show Filters	Reveals columns that have search or filters.
Clear All	Clears search terms in grid column searches.
Export CSV	Exports a listing of your Suspicious Activities based on your chosen column and filtering options.

Suspicious Activities Table Columns

The following table explains the Suspicious Activities table columns.

Column	Description
User	Either: • The user’s email address displays. • The user’s unique ID displays when an email address is not returned from the application’s API integrated with SaaS Management.
First Name	Either: • The user’s first name displays. • This column is blank or information other than the user’s first name displays. This event occurs when the user’s first name was not returned from the application’s API integrated with SaaS Management.
Last Name	Either: • The user’s last name displays. • This column is blank or information other than the user’s last name displays. This event occurs when the user’s last name was not returned from the application’s API integrated with SaaS Management.
App	Links to the application’s Overview Tab .
Activity Type	Information is filtered based on the activity type chosen from the Select button.