Install Extender

Learn how to install Extender. Extenders enable data to be collected and transferred from your environment to Flexera One SaaS Management. They are set up and downloaded in Flexera One SaaS Management Settings, installed in your environment, and configured in the Extender configurator.

If you already have the Flexera Beacon product set up but still want to use the Extender, it is important that you configure the Ports in use according to Configure Inventory API endpoints, to avoid conflicts as they are both set to the same port by default. To ensure smooth data flow between systems, you must assign different ports for the incoming traffic with IE 80 and 8080.

You are also required to download, install, and configure the Inventory Agents in order to use the Extenders. For detailed instructions, see the Inventory Agents documentation.

You can install several Extenders, for example, you can install one Extender for each office location.

Before you install a new Extender, make sure that the System Requirements are met.

To manage Extenders, you require the System administrator role.

Set up new Extender

A secret key is generated when you set up a new Extender. This secret key is used when you later install the Extender.

On the Administration menu, under Flexera One SaaS Management Settings, select Extenders.
Select Create Snow Extender.
Enter a descriptive name for your Extender in Snow Extender name.
Optional: Enter additional information about your Extender in Description.
Select your Enrollment sites from the Enrollment site list.
Select Generate secret key.
Select Copy, and then save the key in a secure location.

You cannot restore a secret key. If you lose the secret key and want to install this Extender, you must re-generate a secret key and use that one instead.
Select Finish.

Download and install Extender

If you want to install the Extender in another folder than the default installation folder, make sure to validate the user permissions for that folder with your security administrator. This is to prevent execution of unauthorized code.

On the Extenders page, select Download Snow Extender.
Run the downloaded Extender installation file on a Windows Server in your environment.
In Snow Extender Setup, select a folder to install Extender in.

The default location is C:\Program Files\Snow Software\Extender but any path can be used.
Select Install.
To open the configuration tool for Extender, select Yes.
In Enrollment missing, select Yes to enroll the Extender.
Paste the secret key generated in Set up new Extender.
Select Enroll.
Select Yes. The Extender configurator opens.

To configure Extender, see Configure Extender.

Upgrade Extender

If you want to install Extender in another folder than the default installation folder, make sure to validate the user permissions for that folder with your security administrator. This is to prevent execution of unauthorized code.

To upgrade your Extender, you must first Stop Extender.

On the Extenders page, select Download Snow Extender.
Run the downloaded Extender installation file.
In Snow Extender Setup, select the folder where the Extender you want to upgrade has been installed.

The default location is C:\Program Files\Snow Software\Extender but any path can be used.
Select Upgrade.