Creating or Editing Alert Subscriptions
The following instructions describe how to subscribe to most FlexNet Manager for Engineering Applications alerts. Product-based alerts or Feature-based alerts—which enable you to select specific products or features—require additional configuration.
To subscribe to an alert:
| 1. | From the Alerts tab, under Alerts, click Subscription to display the Alert Subscription page. |
| 2. | Click Subscribe/Edit for the alert to which you want to subscribe. This displays the Create/Edit Alert Subscription page. |
| 3. | Select the Inbox Notification check box to display alerts in your Alerts Inbox. Inbox Notification is required if Email Notification or Script Execution is enabled. |
| 4. | In the Email Notification section, set up one or more email notifications for the alert. |
You may want to set up multiple email notifications with different trigger times to escalate alerts to different email recipients if an alert condition is not corrected within a particular amount of time.
|
Email Notification Setting |
Description |
|
State |
Select the check box to enable email notification for the alert. |
|
Trigger time |
Specify a positive integer or zero in the first field and select an interval from the list. Specifying zero in the field causes the alert to be triggered immediately after the alert trigger occurs. The alert date is the time the alert condition began, and the trigger time is the time offset from the alert date when the alert email is triggered, but not necessarily sent. Email with a trigger delay is sent when the alert condition is next checked after the trigger time has passed, if the triggering alert has not been dismissed. If an email notification is set with a trigger time delay (for example, 1 hour) less than the detection interval (for example, 1 day), an email could be triggered by an alert condition on Monday, but not be sent until the alert is checked again on Tuesday (if the alert was not dismissed). Therefore, for clarity, set the trigger time delay to be a multiple of the Detection and Notification Interval. Tip:Set one alert handler/notification to trigger immediately upon detection of the event and set trigger-time delays only on additional email notifications. |
|
Send email to |
Email address to which you want to send this alert notification. Specify multiple email addresses in a comma-delimited list. |
| 5. | To set up additional email notifications, select the Show additional email notifications check box and complete the email notification settings described in the previous table. |
| 6. | In the Script Execution section—displayed for License Server Down, Vendor Daemon Down, Concurrent License Expiring, and Concurrent Threshold alerts—specify whether you want to execute a script when this alert is triggered. |
| 7. | Click Save. |
See Also