Freeing Licenses by User
Sometimes, an application stops responding (or hangs) and consumes a license that you would like to free for use by someone else in your organization. Free a license using the Free Selected Licenses button. If the application is active, it re-checks out the license shortly after it is freed.
Users assigned a role with the Manage Licenses in Use permission can free a license, if the license server was configured to allow licenses to be freed (that is, it was started with the –x lmremove option). The Free Selected Licenses button is disabled if the user does not have the correct permission or if the license server was not configured to allow licenses to be freed.
Note:Licenses that have been detached or activated cannot be freed.
To locate a license by user and free the license:
| 1. | From the Activity tab, under Concurrent, click Concurrent by User to display the Concurrent Usage by User - Summary page. |
| 2. | For the user whose license usage you want to view, click the Licenses link. This displays the Concurrent Usage for Single User page, where you can view the feature checkouts for the user. |
| 3. | Select the check box next to the features whose licenses you want to free. |
| 4. | Click Free Selected Licenses. |
If the Free Selected Licenses button is disabled, it means that the license server has not been configured to allow licenses to be freed (that is, it has been started with the –x lmremove option) or that the FlexNet Manager for Engineering Applications user is not assigned a role with the Manage Licenses in Use permission.
See Also