Troubleshooting Business Adapters

Here are some possible issues and causes. Please advise any other cases that should appear here in future.

Issue Notes

Imported data does not appear in custom views

Issue	Notes
Imported data does not appear in custom views	There may be dependencies between different data fields. For example, if you are importing details about purchase orders than include prices, each price must have a corresponding rate (currency) identified. Without this correspondence, the numeric values are blanked out of the custom view. (For example, in the product schema, see `UnitPrice` and `UnitPriceRateID` in the `PurchaseOrderDetail` table.)
Monetary values appear without any currency units	The rate ID for this value is missing from your imported data.

There may be dependencies between different data fields. For example, if you are importing details about purchase orders than include prices, each price must have a corresponding rate (currency) identified. Without this correspondence, the numeric values are blanked out of the custom view. (For example, in the product schema, see UnitPrice and UnitPriceRateID in the PurchaseOrderDetail table.)

Monetary values appear without any currency units The rate ID for this value is missing from your imported data.

IT Asset Management (Cloud)

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