Fix for the issue where installer evidence is not generated from a SWID tag created with the 2015 or later standard

IT Asset Management version 2024 R2.3

Prior to this release, IT Asset Management was unable to detect SWID tags created using the 2015 or later standard. As a result, when processing software installer evidence from an ISO 19770-2 software identification tag file based on the 2015 or later standard, IT Asset Management only generated a file evidence record, without creating a corresponding installer evidence record. Additionally, attempting to resolve a SWID tag created using the 2015 or later standard would log an error message in the SoftwareIsoTagFile table (column: ParseErrorMessage).

Tip: A software identification tag (SWID tag) is an ISO 19770-2 compliant XML file that describes a software product.

In previous IT Asset Management versions, SWID tag information using the new schema was stored in the database for an extended period but was not properly evaluated. With this update, the system can now correctly assess the new schema. However, if no changes are made to the SWID tag in the NDI file (the MD5 value remains unchanged), no update will occur, and the evidence will remain unavailable in IT Asset Management.

From this release, two key changes will take place. First, when a new SWID tag with a different MD5 value is detected in the NDI file, the system will update and evaluate the new schema accordingly. Second, installer evidence generated from SWID tags using the 2015 or later standard will now appear in the Installer Evidence tab on the All Evidence page, which displays all installation evidence discovered across your enterprise and in the Application Recognition Library.

IT Asset Management (Cloud)

Current