Use OAuth2 credentials for ServiceNow integration

IT Asset Management version 2025 R1.2

You can now export IT Asset Management data to ServiceNow using your ServiceNow OAuth2 application credentials, Client ID and Client Secret, ensuring a seamless and secure integration.

Previously, IT Asset Management did not support custom credentials for ServiceNow exports, preventing users from leveraging their existing ServiceNow OAuth2 configurations.

With this release, you can now use custom ServiceNow credentials to export IT Asset Management data.

To support this enhancement, a new checkbox titled Use custom credentials has been added to the Integrations tab on the IT Asset Management Settings General page.

For more information on how to use this enhancement, see IT Asset Management Settings: Integrations Tab in the Online Help.

IT Asset Management (Cloud)

Current