Improved visibility for inactive users

IT Asset Management version 2025 R2

From this release, the Consumption tab view has been enhanced to include inactive users who are still assigned a license. These users will now appear in the Consumption tab with a consumption value of 0, indicating that while they remain assigned, they do not actively consume due to their inactive status.

This update addresses a key transparency gap and supports several important use cases:

  • License Optimization—Identify inactive users assigned by means of M365 or AD groups and initiate cleanup actions, such as revoking SaaS licenses or removing AD group memberships.
  • Accurate Reporting—Deliver a complete view of license assignments, even when users are inactive.
  • Operational Efficiency—Help application managers make informed decisions without relying on external data sources.

IT Asset Management (Cloud)

Current