Jamf Adapter

IT Asset Management (Cloud)

The Jamf Adapter, provided by IT Asset Management, enables the collection of inventory data from both Jamf Cloud and Jamf On-Premises environments. This data is then imported into IT Asset Management, allowing organizations that use Jamf to manage macOS devices to seamlessly integrate with IT Asset Management.

Jamf provides comprehensive device management and security solutions specifically for Apple products, that offers a platform that helps organizations manage, secure, and automate workflows for their Apple devices.

The adapter collects detailed information from Jamf, including hardware details, installer evidence, and WMI evidence for each managed macOS device. This data is synchronized with Flexera’s asset management ecosystem, ensuring accurate visibility, improved tracking, compliance, and IT asset optimization.

To view the full list of imported data, refer to What Jamf data is retrieved.

Jamf data is retrieved by calling the Jamf Pro API and imported into IT Asset Management for licence consumption analysis. Hardware details can be viewed on the All Inventory page, while installer evidence and WMI evidence are accessible under the Evidence tab for devices.

Note: For installer evidence, applications must be recognized by the Application Recognition Library (ARL), and linked to the appropriate license in order for compliance calculations to proceed.

Prerequisites

• The Jamf adapter is configured on the FlexNet Beacon, for which version 24.3 onwards of the FlexNet Beacon is required. See Creating the Jamf Connection for detailed steps. For steps on how to upgrade the FlexNet Beacon, see Upgrading Inventory Beacons in the online help. For FlexNet Beacon prerequisites, see Prerequisite Software in the System Requirements and Compatibility online help.
• The Jamf adapter is supported by version 2025 R1.3 of IT Asset Management onwards.
• When setting up the API Role and API Client in Jamf, users must ensure that the assigned Role includes the Read Computers privilege. This permission is required by all endpoints accessed by the Jamf adapter.