Data Types that Can Be Merged

IT Asset Management (Cloud)

The following table shows the data types that can be exported from IT Asset Management and data types that can be exported from ServiceNow.

When exporting from:

The following data types can be exported:
IT Asset Management Hardware inventory, installed applications, and contracts.
ServiceNow Assets and contracts
Note: When exporting from IT Asset Management, the three data types each correspond to a check box in the ServiceNow export settings section Integrations tab on the System Settings page. You can export any or all of these data types to ServiceNow. When exporting from ServiceNow, assets and contracts can be included in the export, as configured in scheduled jobs that can be accessed from either of the following ServiceNow menus: for integration application 5.x, see Flexera Integration > Export Configuration > Scheduled Jobs, or for integration application 4.x, see IT Asset Management > Scheduled Jobs.

IT Asset Management (Cloud)

Current