Where to View Merged Data
IT Asset Management
(Cloud)
The following table shows where to go in IT Asset Management and ServiceNow to view data that is merged by the integration application. This not only helps you understand the integration but also helps you understand where to go in both systems in order to view and validate results.
Data type | IT Asset Management menu location | ServiceNow menu location |
---|---|---|
Hardware inventory | ||
Installed applications | Applications tab of inventory device properties. | Software Installations tab (SAM) of a computer record |
Contracts |
You may also want to compare inventory device properties.
Property | IT Asset Management | ServiceNow |
---|---|---|
General properties of inventory device such as: device type (Computer, Virtual machine), Manufacturer, Serial number, etc. | Inventory device properties (accessed by selecting a record from All Inventory) | Computer record (accessed by selecting a record from |
IT Asset Management (Cloud)
Current