Imported Installer Evidence (with Discovery only)

IT Asset Management (Cloud)

These details apply when only the Discovery plugin is used with ServiceNow (if the SAM plugin is also in use, see next topic).

  • ServiceNow scheduled task: Flexera Scheduled Software Export
  • ServiceNow source list: cmdb_software_instance.list
  • Saved file name: flexera_software_export.csv (properties from this file listed alphabetically below)
  • Staging table in IT Asset Management: ImportedInstallerEvidence
  • Sample locations in web interface: Installer Evidence tab of the All Evidence page; application properties on the Evidence tab
ServiceNow property FNMS imported property FNMS presentation/Notes

cicomp_sys_id

ExternalID (after processing through ImportedStringMapping)

Not visible in listings. Inventory device properties General tab > Machine ID (allows linking evidence to the individual device).

cispkg_manufacturer

Publisher

Publisher

cispkg_name

DisplayName

Name

cispkg_sys_id

ExternalInstallerID

Not visible in listings or properties: used internally for linking installer evidence to individual devices.

cispkg_version

Version

Version

IT Asset Management (Cloud)

Current