Imported Installer Evidence (with SAM)

IT Asset Management (Cloud)

These details apply when both the Discovery plugin and the SAM plugin are used with ServiceNow.

  • ServiceNow scheduled task: 3) Flexera Scheduled Software Install Export
  • ServiceNow source list: cmdb_sam_sw_install.list
  • Saved file name: flexera_software_install_export_set.csv (properties from this file listed alphabetically below)
  • Staging table in IT Asset Management: ImportedInstallerEvidence
  • Sample locations in web interface: Installer Evidence tab of the All Evidence page; application properties on the Evidence tab
ServiceNow property FNMS imported property FNMS presentation/Notes

cicomp_sys_id

ExternalID (after processing through ImportedStringMapping)

Not visible in listings. Inventory device properties General tab > Machine ID (allows linking evidence to the individual device).

swinstall_display_name

DisplayName

Name

swinstall_install_date

InstallDate (in the ImportedInstalledInstallerEvidence table)

Not directly visible in evidence listing. Applies to individual devices and visible in the Applications tab of inventory device properties.

swinstall_publisher

Publisher

Publisher

swinstall_sys_id

ExternalInstallerID

Not visible in listings or properties: used internally for linking installer evidence to individual devices.

swinstall_version

Version

Version

IT Asset Management (Cloud)

Current