Importing Recommendations

IT Asset Management (Cloud)
Before you import recommendations from IT Asset Management into the SAP Admin module, ensure that you have done the following:
  • You released the recommendations in IT Asset Management.
  • You accepted the recommendations in IT Asset Management, which makes them available to the SAP Admin module.

Importing the license-type and duplicate user recommendations is the first step in the remediation process.

You import the recommendations from IT Asset Management to process them in the SAP Admin module using the Process License Recommendations or Duplicate Users reports.

During the import, the Process License Recommendations and Duplicate Users reports are unavailable, to prevent data inconsistencies.

To import recommendations from IT Asset Management into the SAP Admin module:

  1. In the Main menu of the SAP Admin module, click Reporting and select Process Recommendations to open the Process Recommendations screen. If new recommendations are available, the Import button is enabled.
    If recommendations are available in IT Asset Management that are more recent than the ones that have already been imported into the SAP Admin module, a warning message displays after you click Process Recommendations. In this case, click Continue to import the latest recommendations.

    If the recommendation set that was imported from IT Asset Management to the SAP Admin module is subsequently deleted in IT Asset Management, then you will be prompted to re-import a recommendation set into the SAP Admin module from IT Asset Management. This is to block access from recommendation sets that are considered no longer valid in IT Asset Management.

  2. Click Import.
    The Import recommendations from FNMP dialog displays.
  3. Click OK to import all available data (license-type recommendations and duplicate user lists).
The recommendations are imported into a dedicated table in the SAP Admin module. Existing recommendations will not be overwritten, but the following checks will be performed during the import:
  • If a recommendation is made for a user who has an active Ignore date, the status of the imported recommendation will automatically be set to Ignored.
  • If a recommendation is made for a user who already has a pending recommendation, the status of the old recommendation for this user will automatically be changed during the import from Pending to Unprocessed. This old recommendation can not be processed any more. There can only be one current recommendation for a user. Unprocessed recommendations are available in the Recommendations History report. For more information, see Recommendation History Report.
Note: If any errors occur during the import, use transaction SM37 to find more information about the errors. This transaction also provides information about the number of imported recommendations and consumption details.

IT Asset Management (Cloud)

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