March 2020

FlexNet Manager Suite 2019 R2.2

Master Issue Number Component/s Summary Workaround
IOJ-2083804 Analytics (Cognos), Inventory import (read/write/export)

Data Warehouse export process fails with error: Procedure or function 'CreateAndInitializeTenant' expects parameter '@OrganizationID', which was not supplied

Verified with Costco on UAT cloud.
IOJ-1996496 Integration: ILMT & BigFix, SAM for IBM

All time peak consumption is imported from ILMT instead of peak from the last 3 months

A hotfix is currently being developed, this will be applied to FlexNet Manager cloud during March 2020.
On-premises customers should use FlexNet Manager Suite to calculate the IBM PVU license position as an alternative to ILMT.
IOJ-1845922 Inventory, Inventory import (read/write/export)

MaxDuplicateImportedComputerSerialNo setting cannot be configured in FlexNet Manager Suite Cloud to allow importing 2 devices with the same serial number

IOJ-2082558 Inventory, VMware discovery & inventory

First octet of IP address used as device name for vCenter servers that have an IP address as their primary network identifier

Upgrade VMWare vCenter Server 6.7 Update 3 does support PNID IP change to hostname. that will solve the problem.
IOJ-2087160 Inventory Beacon

High memory usage may occur during discovery/remote execution on beacon if DNS is slow

Restart Beacon Service
IOJ-2079985 License Reconcile

License reconcile process may consume a large amount of memory during bundle loading

IOJ-1996011 Reports

Report including virtual machine details fails with red error bar if multiple computer records have the same cloud instance ID

IOJ-2084936 SAML, Security

Login session does not expire if SAML identity provider does not provide a session timeout

IOJ-2073549 Usage, Web UI

Red bar error when viewing Raw Software Usage page with error in webui.log: Arithmetic overflow error converting expression to data type int

IOJ-2068957 Agent, Inventory

Inventory agent fails to scan NFS shares mounted on AIX x64

Please contact FLEXERA support for inventory agent version for AIX platform with the fix.
IOJ-2090035 Agent, Component installers

AIX agent installer for FlexNet Manager Suite 2019 R2.1 is missing critical files

IOJ-2088218 Integration: App Portal

Queries made by App Portal to FlexNet Manager Suite may perform poorly

IOJ-2076683 Inventory, SAM for Oracle

Oracle Database option query to detect Partitioning by segments may run slowly

IOJ-2080949 Inventory Beacon

Inventory beacon UI allows inappropriately frequent imports to be scheduled

No workaround
IOJ-1925874 Inventory Beacon

Inventory beacon uninstall leaves behind some binaries

Only impact when downgrading beacon version, required clean up of following files after uninstalling beacon
# C:\Program Files (x86)\Flexera Software\Inventory Beacon\DotNet\bin

IOJ-1901036 Inventory Beacon

Cannot configure PowerShell inventory connection in beacon UI with some non-English locale settings

Option 1:
From Windows Control Panel, add English (US) language and configure this to be the first language in the list, and the menu renders correctly.

Option 2:
Modifies the reader config file for the adapter making the following change:
<Configuration Version="3.0" Language="PowerShell">
to this
<Configuration Version="3" Language="PowerShell">
IOJ-2087242 Inventory import (read/write/export)

UsersWriter step of import writers may run for a long time

IOJ-2071371 License Reconcile, Software license management

A supplementary title installation may not be covered by a bundle license, depending on undefined order of processing titles during import

IOJ-1756627 Reports

The column order set by users in the Report Builder is not saved

IOJ-2082489 SAM for Oracle, Software license management

No consumption calculated for Oracle Database Standard licenses for inventory devices with sockets = 0

IOJ-1719702 SAM for Oracle, Usage

Used Count values on the All Licenses page may be shown incorrectly for Oracle Processor licenses when using sub-capacity licensing

No Workaround
IOJ-2079123 SAM for Oracle, Uploaded file importers

Computer name may be incorrectly updated when inventory gathered from Oracle Enterprise Manager (OEM) is imported

IOJ-2072459 Agent, Inventory

Inventory gathering may hang on UNIX-like operating systems if executable bit is set on non executable named "java"

Remove executable bit from non executable file named java contains list of executable commands that may not exit
IOJ-2097281 Agent, Component installers

Manual installation of FlexNet inventory agent may fail on Windows Vista/2008 or older due hyperlink control in the EULA

/qb or /qn switch to bypass dialogs
IOJ-1664037 Agent, Usage

Usage of 64-bit applications and applications with a non-unique install path may not be tracked when agent UseAddRemove preference is "true"

IOJ-2081669 Agent, Component installers

InTune incorrectly identifies the install behavior of the FlexNet inventory agent Windows Installer package as "User"

IOJ-2083891 Agent, Inventory

Pop-up window may appear during inventory gathering on Mac OS X/macOS saying: To use the "java" command-line tool, you need to install a JDK

1: Upgrade installed java to compatible java package as suggested solution by apple++ (Recommended option)
2: Remove that non-compatible java. (Recommended option as customer does not require java)
3: Exclude problematic java path by configuring exclude file evidence rules, from file scanning, It mean inventory agent would not find and execute. (short term quick solution only exclude problematic java path)
IOJ-2082414 Analytics (Cognos), Database

Step 10004 of dw-migr1400-migpost.sql may fail with error during data warehouse database migration: Conversion failed when converting the nvarchar value 'PVUWaitingForReader' to data type int

IOJ-2094877 Component installers, Inventory Beacon

Beacon scheduled tasks get disabled if npcap*.exe file is deleted from temp directory then a discovery task is executed

IOJ-2089798 Integration: App Portal

API used by App Portal to get license availability count does not count availability from "at risk" licenses and does count availability from "retired" licenses

IOJ-2086545 Integration: AWS

Beacon AWS imports using key-less access may intermittently fail with "The security token included in the request is invalid"

IOJ-2088702 Integration: AWS, Inventory import (read/write/export)

AWS import fails after upgrading from FlexNet Manager Suite 2019 R1 to 2019 R2

IOJ-2091254 Integration: AWS

AWS import may fail at "Get AWS EC2 dedicated hosts information" step in restrictive network environments requiring proxies with error "Name resolution failure attempting to reach service in region eu-west-1 ... Unable to connect to the remote server."

IOJ-2082412 Integration: SCCM

Inventory for obsolete computers may be imported from SCCM

IOJ-2084402 Inventory, Inventory import (read/write/export)

Poor performance in "Read metadata blob Json data for computer" inventory import step reading from FlexNet inventory database

IOJ-1996902 Inventory

'Overlapping evidence' column in the Evidence tab of an application may display "No" if "Local" and "ARL" evidence is overlapping

Refer to the Alert in the Evidence tab instead of the 'Overlapping evidence' column.
IOJ-2079542 Inventory import (read/write/export)

Access Evidence reader for FlexNet Manager Suite data source runs slowly

IOJ-2083679 Inventory import (read/write/export)

Importing from old FlexNet inventory database with a version less than 14.0 (release 2019 R2) fails at ReadSerialNumber step

It's recommended to migrate the Inventory database version to 14.0 or later (post 2019 R2 release).

For on-premise customers, alternative workaround is to update the ManageSoft Reader XML file:
- Locate the Computer.xml reader in $ImportersDirectory\Readers\ManageSoft
- Look for "ReadSerialNumber" step and duplicate the step (copy the entire Reader XML node). In the duplicated step, modify the VersionFrom from "12.3" to "14.0".
- In the original ReadSerialNumberStep where the VersionFrom is "12.3", remove the line where it says:
and dbo.IsVirtualMachineOfTypeLinuxKvm...
IOJ-1828665 Purchase management

Expired purchases may appear with a "Current" value of "yes"

No Workaround.
IOJ-2094265 Reports

Cog at top does not appear when loading report the first time

IOJ-2079075 SAM for Oracle

Cluster Database type is not used to detect usage of Oracle packs

IOJ-2085781 Web UI

Red bar error may appear when viewing the System Tasks page with error in webui.log: String or binary data would be truncated

IOJ-2097607

Changes to purchase records fail intermittently due to database deadlock

Retry making and saving the change again.
IOJ-2082789 Integration: App Portal

Query made by App Portal to FlexNet Manager Suite to check license availability may perform poorly