November 2020

Master Issue Number	Component/s	Summary	Workaround
IOJ-2148226	Agent, Component installers	Inventory data folder doesn't get created in the default path on non-windows environments during adoption
IOJ-2124653	Integration: Salesforce, Inventory import (read/write/export)	Salesforce adapter - Use of the same subdomain for multiple Salesforce instances will end up with one or more licenses showing no usage
IOJ-2150912	Inventory import (read/write/export), SAM for Oracle	RemoveMissingComputersAndAssociatedProperties writer step may fail with error if removed Oracle instance was managed by Oracle Enterprise Manager: 'The DELETE statement conflicted with the REFERENCE constraint "FK_Instance_ScannedInstanceID"'
IOJ-2150913	Inventory import (read/write/export), SAM for Oracle	RemoveMissingComputersAndAssociatedProperties writer step may fail with error if removed Oracle option was managed by Oracle Enterprise Manager: 'The DELETE statement conflicted with the REFERENCE constraint "FK_OracleFeature_ScannedInstanceID"'
IOJ-2157369	Inventory import (read/write/export)	License reconciliation may cause a SQL timeout when processing CAL licenses
IOJ-2151213	Web UI	Advanced filter may assign random custom property other than the selected custom property by user
IOJ-2096914	Agent, Component installers	Multiple Windows inventory agent versions may be recognized as installed based on stale Windows Installer data not removed during agent upgrade	Remove the orphan uninstall evidence from the registry.
IOJ-2150163	Business adapters	Business adapter studio may crash under certain circumstance
IOJ-2152742	Component installers	Config.ps1 script fails with error on some Windows OS versions which don't have a "GetVersion" function in kernel32.dll: "SetupQueue.ps1 : Method invocation failed because [System.Object[]] does not contain a method named 'GetVersion'."	If the customer can execute unsigned Powershell scripts, the script can be manually edited to avoid the GetVersion call.
IOJ-2149782	Database, Web UI	Red error bar with error in webui.log when saving an application record: The UPDATE statement conflicted with the FOREIGN KEY constraint "FK_SoftwareLicenseProduct_SoftwareTitleUpgradeVersion_MT"
IOJ-1770350	Integration: Active Directory	Importing Active Directory domain .actdir file may fail with error if computer names differ only by whitespace: "Violation of PRIMARY KEY constraint 'PK_ADComputer'. Cannot insert duplicate key in object 'dbo.ADComputer_MT'."
IOJ-2152062	Integration: Citrix	XenApp integration may not assign applications to user when application groups are not being used	Tests passed http://mlbjenkins.fnms.flexdev.com/view/FNMP%20branches/view/fnms1600cloud/job/fnms1600cloud%20Integration%20tests/job/DB%20Integration%20tests%20-%20Compliance%20Reader/1/
IOJ-1992956	Integration: Salesforce, Inventory import (read/write/export)	Salesforce connector may fail when Salesforce has few hundred thousands users
IOJ-1890219	Inventory, Inventory import (read/write/export)	Inventory spreadsheet import is not backwards compatible when a new FlexNet Manager Suite release adds additional columns	You can add the additional columns to the spreadsheet, using the newer templates. This will restore the imports.
IOJ-2150706	Inventory import (read/write/export)	FlexNet Manager Suite file evidence reader step ReadRelevantUnixFiles can consume excessive memory in SQL Server
IOJ-2154690	Inventory import (read/write/export)	Reconcile of CAL licenses may fail due to duplicate access user data with an error : "Cannot insert duplicate key in object 'dbo.ReconcileSoftwareAccessUserLicensePointsConsumedData_MT'"
IOJ-1716880	Inventory import (read/write/export), Web UI	Enabling the 'Synchronize assigned user with calculated user' option on the System Settings > Inventory tab has no effect during the inventory import process	See https://community.flexera.com/t5/FlexNet-Manager-Knowledge-Base/Synchronize-assigned-user-with-calculated-user-is-not-working/tac-p/154077
IOJ-1758988	Inventory import (read/write/export)	System Task page shows incorrect number of ignored devices due to FlexNet Manager Suite license limit	No known workaround exists.
IOJ-2115880	Reports, SAM for Oracle	Red error bar message when exporting Oracle Server Worksheet with error in webui.log: 'System.InvalidOperationException: The result collection contains duplicate objects.'	The only workaround is to run a SQL script on the Compliance database to generate the report offline. Please contact Flexera Support.
IOJ-2113640	Reports, SAM for IBM	The 'IBM PVU License Consumption' Report - Does not include 'Covered by related product' automated license exemptions	View the accurate exemptions in the consumption tab of license properties.
IOJ-2134925	SAM for IBM, VMware discovery & inventory, Web UI	Red error bar saving inventory settings when enabling IBM PVU settings after upgrading from 2019 R2 or earlier release to 2020 R1 with error in webui.log: "Object reference not set to an instance of an object at [...].CheckInternalDBObjects"	A SQL script to resolve this problem is available from Flexera Support, and discussed in Flexera Community at https://community.flexera.com/t5/FlexNet-Manager-Forum/Any-changes-on-Inventory-setting-page-is-throwing-error-while/m-p/173038
IOJ-2070394	SAM for SAP, Web UI	The SAP Module Usage page may not display the expected data	Use Module Usage report in Reports area
IOJ-1744884	Batch processing	Log files are not being deleted despite maxSizeRollBackups parameter value
IOJ-1890750	Component installers, Inventory Beacon	FlexNet Beacon upgrade does not preserve the BaseDirectory causing loss of Intermediate status files	After upgrade update, the BaseDirectory registry key value to " C:\ProgramData\Flexera Software\Beacon". The default key location for the BaseDirectory Key under Managesoft Corp > Managesoft > Beacon > Current version
IOJ-2136486	Containers, Inventory import (read/write/export)	ReadComplianceComputerTypeID FlexNet inventory reader may fail with error when importing from 2019 R2 or earlier inventory database: "Invalid object name 'ContainerImageView'"
IOJ-2158234	Integration: SaaS Manager, Integration: Salesforce	Imported SaaS User licenses from Salesforce/SaaS Manager used count represent assigned user count in FNMS
IOJ-2117410	Inventory, Inventory import (read/write/export)	Inventory import may link obsolete software evidence when duplicate inventory records exist in inventory database	Manually remove device from UI will cause single active inventory record to be imported however this only applies if you know which records are impacted.
IOJ-2136269	Inventory Beacon	Overlapping inventory settings not saved correctly in co-located inventory beacon when saved first time	This bug only affects 'Create' inventory connection view. As such, you can edit existing connections and re-input the desired overllping inventory filter settings. This will save the correct ExpiryPeriod value in dbo.ComplianceConnection table.
IOJ-2135228	Inventory Beacon	Powershell adapter can potentially store incorrect compliance connection parameters
IOJ-2126421	Inventory import (read/write/export), SAM for Oracle	ApplicationDeletion import writer step may fail with error: 'The DELETE statement conflicted with the REFERENCE constraint "FK_OracleFeature_ScannedInstanceID".'
IOJ-1752966	Inventory import (read/write/export), VMware discovery & inventory	The last inventory date of VMware clusters is not updated	Please consider host last inventory date in a cluster as cluster inventory date. Cluster information is reported by host, latest inventory from a host will be the inventory date for that cluster.
IOJ-1892553	Purchase management, Software license management	"There is a gap in maintenance coverage for this license" alert may appear on a license when there is not actually any gap
IOJ-2093790	Reports	Intermittent red error bar running custom reports with error in webui.log: "Uncaught TypeError: Cannot read property 'style' of null"	No known workaround exists.
IOJ-2154716	Reports	Redbar error while configuring a custom report
IOJ-2077165	SAM for IBM	Retiring Consuming Asset sets Inventory to Ignored and removes from PVU peak consumption	No known workaround exists.
IOJ-2081725	Software license management	Show licenses assessed page for user license can be extremely slow	No workaround.
IOJ-2155447	Software license management	License recommendation does not calculate device processor/core limit recommendation	Update the Processors limit: manually on the identification tab by opening the license properties License type: Device (Processor-Limited)
IOJ-2158477	Web UI	The "Number of active devices" may be shown as 0 when viewing your FlexNet Manager Suite license details when certain types of virtual machines exist without a host

IOJ-2148226

Agent, Component installers

Inventory data folder doesn't get created in the default path on non-windows environments during adoption

IOJ-2124653

Integration: Salesforce, Inventory import (read/write/export)

Salesforce adapter - Use of the same subdomain for multiple Salesforce instances will end up with one or more licenses showing no usage

IOJ-2150912

Inventory import (read/write/export), SAM for Oracle

RemoveMissingComputersAndAssociatedProperties writer step may fail with error if removed Oracle instance was managed by Oracle Enterprise Manager: 'The DELETE statement conflicted with the REFERENCE constraint "FK_Instance_ScannedInstanceID"'

IOJ-2150913

Inventory import (read/write/export), SAM for Oracle

RemoveMissingComputersAndAssociatedProperties writer step may fail with error if removed Oracle option was managed by Oracle Enterprise Manager: 'The DELETE statement conflicted with the REFERENCE constraint "FK_OracleFeature_ScannedInstanceID"'

IOJ-2157369

Inventory import (read/write/export)

License reconciliation may cause a SQL timeout when processing CAL licenses

IOJ-2151213

Web UI

Advanced filter may assign random custom property other than the selected custom property by user

IOJ-2096914

Agent, Component installers

Multiple Windows inventory agent versions may be recognized as installed based on stale Windows Installer data not removed during agent upgrade

Remove the orphan uninstall evidence from the registry.

IOJ-2150163

Business adapters

Business adapter studio may crash under certain circumstance

IOJ-2152742

Component installers

Config.ps1 script fails with error on some Windows OS versions which don't have a "GetVersion" function in kernel32.dll: "SetupQueue.ps1 : Method invocation failed because [System.Object[]] does not contain a method named 'GetVersion'."

If the customer can execute unsigned Powershell scripts, the script can be manually edited to avoid the GetVersion call.

IOJ-2149782

Database, Web UI

Red error bar with error in webui.log when saving an application record: The UPDATE statement conflicted with the FOREIGN KEY constraint "FK_SoftwareLicenseProduct_SoftwareTitleUpgradeVersion_MT"

IOJ-1770350

Integration: Active Directory

Importing Active Directory domain .actdir file may fail with error if computer names differ only by whitespace: "Violation of PRIMARY KEY constraint 'PK_ADComputer'. Cannot insert duplicate key in object 'dbo.ADComputer_MT'."

IOJ-2152062

Integration: Citrix

XenApp integration may not assign applications to user when application groups are not being used

Tests passed
http://mlbjenkins.fnms.flexdev.com/view/FNMP%20branches/view/fnms1600cloud/job/fnms1600cloud%20Integration%20tests/job/DB%20Integration%20tests%20-%20Compliance%20Reader/1/

IOJ-1992956

Integration: Salesforce, Inventory import (read/write/export)

Salesforce connector may fail when Salesforce has few hundred thousands users

IOJ-1890219

Inventory, Inventory import (read/write/export)

Inventory spreadsheet import is not backwards compatible when a new FlexNet Manager Suite release adds additional columns

You can add the additional columns to the spreadsheet, using the newer templates. This will restore the imports.

IOJ-2150706

Inventory import (read/write/export)

FlexNet Manager Suite file evidence reader step ReadRelevantUnixFiles can consume excessive memory in SQL Server

IOJ-2154690

Inventory import (read/write/export)

Reconcile of CAL licenses may fail due to duplicate access user data with an error : "Cannot insert duplicate key in object 'dbo.ReconcileSoftwareAccessUserLicensePointsConsumedData_MT'"

IOJ-1716880

Inventory import (read/write/export), Web UI

Enabling the 'Synchronize assigned user with calculated user' option on the System Settings > Inventory tab has no effect during the inventory import process

See https://community.flexera.com/t5/FlexNet-Manager-Knowledge-Base/Synchronize-assigned-user-with-calculated-user-is-not-working/tac-p/154077

IOJ-1758988

Inventory import (read/write/export)

System Task page shows incorrect number of ignored devices due to FlexNet Manager Suite license limit

No known workaround exists.

IOJ-2115880

Reports, SAM for Oracle

Red error bar message when exporting Oracle Server Worksheet with error in webui.log: 'System.InvalidOperationException: The result collection contains duplicate objects.'

The only workaround is to run a SQL script on the Compliance database to generate the report offline. Please contact Flexera Support.

IOJ-2113640

Reports, SAM for IBM

The 'IBM PVU License Consumption' Report - Does not include 'Covered by related product' automated license exemptions

View the accurate exemptions in the consumption tab of license properties.

IOJ-2134925

SAM for IBM, VMware discovery & inventory, Web UI

Red error bar saving inventory settings when enabling IBM PVU settings after upgrading from 2019 R2 or earlier release to 2020 R1 with error in webui.log: "Object reference not set to an instance of an object at [...].CheckInternalDBObjects"

A SQL script to resolve this problem is available from Flexera Support, and discussed in Flexera Community at https://community.flexera.com/t5/FlexNet-Manager-Forum/Any-changes-on-Inventory-setting-page-is-throwing-error-while/m-p/173038

IOJ-2070394

SAM for SAP, Web UI

The SAP Module Usage page may not display the expected data

Use Module Usage report in Reports area

IOJ-1744884

Batch processing

Log files are not being deleted despite maxSizeRollBackups parameter value

IOJ-1890750

Component installers, Inventory Beacon

FlexNet Beacon upgrade does not preserve the BaseDirectory causing loss of Intermediate status files

After upgrade update, the BaseDirectory registry key value to " C:\ProgramData\Flexera Software\Beacon". The default key location for the BaseDirectory Key under Managesoft Corp > Managesoft > Beacon > Current version

IOJ-2136486

Containers, Inventory import (read/write/export)

ReadComplianceComputerTypeID FlexNet inventory reader may fail with error when importing from 2019 R2 or earlier inventory database: "Invalid object name 'ContainerImageView'"

IOJ-2158234

Integration: SaaS Manager, Integration: Salesforce

Imported SaaS User licenses from Salesforce/SaaS Manager used count represent assigned user count in FNMS

IOJ-2117410

Inventory, Inventory import (read/write/export)

Inventory import may link obsolete software evidence when duplicate inventory records exist in inventory database

Manually remove device from UI will cause single active inventory record to be imported however this only applies if you know which records are impacted.

IOJ-2136269

Inventory Beacon

Overlapping inventory settings not saved correctly in co-located inventory beacon when saved first time

This bug only affects 'Create' inventory connection view. As such, you can edit existing connections and re-input the desired overllping inventory filter settings. This will save the correct ExpiryPeriod value in dbo.ComplianceConnection table.

IOJ-2135228

Inventory Beacon

Powershell adapter can potentially store incorrect compliance connection parameters

IOJ-2126421

Inventory import (read/write/export), SAM for Oracle

ApplicationDeletion import writer step may fail with error: 'The DELETE statement conflicted with the REFERENCE constraint "FK_OracleFeature_ScannedInstanceID".'

IOJ-1752966

Inventory import (read/write/export), VMware discovery & inventory

The last inventory date of VMware clusters is not updated

Please consider host last inventory date in a cluster as cluster inventory date. Cluster information is reported by host, latest inventory from a host will be the inventory date for that cluster.

IOJ-1892553

Purchase management, Software license management

"There is a gap in maintenance coverage for this license" alert may appear on a license when there is not actually any gap

IOJ-2093790

Reports

Intermittent red error bar running custom reports with error in webui.log: "Uncaught TypeError: Cannot read property 'style' of null"

No known workaround exists.

IOJ-2154716

Reports

Redbar error while configuring a custom report

IOJ-2077165

SAM for IBM

Retiring Consuming Asset sets Inventory to Ignored and removes from PVU peak consumption

No known workaround exists.

IOJ-2081725

Software license management

Show licenses assessed page for user license can be extremely slow

No workaround.

IOJ-2155447

Software license management

License recommendation does not calculate device processor/core limit recommendation

Update the Processors limit: manually on the identification tab by opening the license properties License type: Device (Processor-Limited)

IOJ-2158477

Web UI

The "Number of active devices" may be shown as 0 when viewing your FlexNet Manager Suite license details when certain types of virtual machines exist without a host

November 2020

FlexNet Manager Suite 2021 R1.3 Cloud Edition Resolved and Unresolved Issues

December 2021