September 2020
FlexNet Manager Suite 2020 R1.1
Master Issue Number | Component/s | Summary | Workaround |
---|---|---|---|
IOJ-2108269 | Inventory import (read/write/export) |
WriteAccessedAccessEvidence import writer step may fail with error: "The INSERT statement conflicted with the FOREIGN KEY constraint "FK_AccessEvidenceMatchCount_AccessEvidence_MT"" |
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IOJ-2124188 | Inventory import (read/write/export) |
WriteAccessedSoftwareOccurrence import writer step may fail with error: The INSERT statement conflicted with the FOREIGN KEY constraint "FK_AccessedSoftwareOccurrence_ComplianceComputer". |
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IOJ-2117141 | SAM for IBM, Web UI |
Red error bar appears when clicking on IBM PVU license Consumption tab with webui.log error: Violation of PRIMARY KEY constraint 'PK_#...'. Cannot insert duplicate key in object 'dbo.@ConsumptionTree'. |
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IOJ-2082180 | Agent, Inventory, SAM for Oracle |
Logic used during inventory gathering to identify Oracle Database In-Memory usage is incorrect |
No known workaround exists. |
IOJ-2078047 | Agent, Component installers |
FlexNet Inventory Agent processes may crash due to incompatible mgscmn.dll file when agent is downgraded on Windows |
Remove any copy of mgscmn.dll under C:\Windows\System32 (or related directories) before installing a downgrade version of the agent. |
IOJ-1859741 | Agent, Inventory, SAM for Oracle |
Local Oracle Inventory fails when tnsnames.ora is not present on Windows |
By default tnsnames.ora file is installed by oracle database installation. if removed by user due to any reason, creating one dummy without any content will help inventory agent to collect Oracle inventory. |
IOJ-2087837 | Component installers, Inventory Beacon |
Inventory beacon uninstall leaves behind mgscmn.dll in Windows\SysWOW64 folder |
Only impact when downgrading beacon version, required clean up of following files after uninstalling beacon
# C:\Program Files (x86)\Flexera Software\Inventory Beacon\DotNet\bin # mgscmn.dll from C:\Windows\SysWOW64 (Applicable to standalone beacon) |
IOJ-1873011 | Discovery, Inventory, Web UI |
Red error bar with error in webui.log when viewing Installer Evidence tab of Discovered Device record: "System.InvalidOperationException: The result collection contains duplicate objects." |
Evidence tab under inventory device properties as opposed to discovered device properties should show the raw evidence data. |
IOJ-2104817 | Integration: AWS, Inventory import (read/write/export) |
Importing inventory from AWS using key-based access may intermittently fail with error: "The security token included in the request is invalid" |
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IOJ-2102985 | Integration: Citrix, Inventory |
Ownership information for Virtual Desktop templates cannot be set |
No Known Workaround |
IOJ-2120016 | Integration: Citrix |
Applications recognized on a VDI template from file evidence only are not also recognized on the endpoint devices (remote devices) with access to that template |
No known workaround |
IOJ-2126042 | Integration: Citrix, Inventory import (read/write/export) |
Remote device records from Citrix may be regularly deleted & recreated when remote user is linked to an ignored or dummy inventory device record |
Impact: If remote user is linked to an ignored inventory device OR an inventory device that is linked to an asset with status in storage, retired or disposed will resulting in delete remote user device.
Workaround: Remove the last logged in user or assigned user from the linked inventory device. |
IOJ-2103742 | Inventory, Inventory import (read/write/export) |
FlexNet inventory reader may import incorrect MaxNumberOfLogicalProcessors value for Solaris zones |
Affected consumption can be manually overridden to the correct value. There is no workaround to get the correct number of logical processors to show however. |
IOJ-2118787 | Inventory, Inventory import (read/write/export) |
Virtual Machine properties can flip-flop between NULL and non-NULL values based on last inventory date when they don't exist in the primary data source and are different in two or more non-primary data sources |
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IOJ-2127699 | Inventory, Web UI |
Additional incorrect file evidence details may appear on inventory device record Evidence tab when file inventory details are imported from multiple inventory sources |
Ensure file evidence is only imported from one inventory source. Alternatively, apply the update discussed in Flexera Community at https://community.flexera.com/t5/FlexNet-Manager-Forum/FilePath/m-p/159430/highlight/true#M8322 |
IOJ-2078491 | Inventory Beacon |
Package download to beacons does not work when ManageSoftDL is a file share |
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IOJ-1732658 | Inventory Beacon, Web UI |
Unable to clear beacon alerts via web UI for deleted inventory sources |
No known workaround exists. |
IOJ-2075092 | Inventory import (read/write/export), License Reconcile |
License reconcile for multiple publishers (e.g. Oracle & IBM) may fail at "Syncs the reconcile staging tables to main tables" step with error: "Violation of PRIMARY KEY constraint 'PK_SoftwareLicensePVUPointsPeakConsumedData'." |
Execute a reconcile for all publishers and not just for the one publisher. |
IOJ-2095372 | Inventory import (read/write/export), Purchase management |
Import writers may fail intermittently with error at EntitlementProcessingEngine step: "The INSERT statement conflicted with the FOREIGN KEY constraint "FK_EntitlementTransaction_EntitlementRecommendationID"" |
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IOJ-2104262 | Inventory import (read/write/export) |
Import may fail with error at "Create license allocations from ImportedSoftwareLicenseAllocations" step if a user is deleted concurrently: The INSERT statement conflicted with the FOREIGN KEY constraint "FK_SoftwareLicenseAllocation_ComplianceUser" |
Re-running the reconcile after the user has been deleted will complete successfully. |
IOJ-2118477 | Inventory import (read/write/export), VMware discovery & inventory, Web UI |
InstalledSoftwareAlerts import writer step or viewing "VMware Inventory" page in UI may fail with "Conversion failed when converting the nvarchar value '...' to data type ..." |
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IOJ-1739119 | Inventory import (read/write/export) |
WriteVirtualMachines writer may fail intermittently with error: "The INSERT statement conflicted with the FOREIGN KEY constraint "FK_VirtualMachine_ComplianceComputerID"." |
Run inventory import again, otherwise next overnight importer will succeed. |
IOJ-1799723 | Inventory import (read/write/export) |
ApplicationCompletion step of import writers may fail with error: "The INSERT statement conflicted with the FOREIGN KEY constraint "FK_InstalledSoftwareData_ComplianceComputer"." |
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IOJ-1836625 | Inventory import (read/write/export), SAM for Microsoft |
Reconciliation of CAL licenses may fail at step "Looking for valid licenses for each piece of accessed software" with error: "System.NullReferenceException: Object reference not set to an instance of an object." |
This will occur when allocations for users/instances (and not a computer) are made to licenses of type Device, Microsoft Server Core and Microsoft Server Processor covering titles also covered by CALs. It is only relevant to CAL licenses in Usage mode. Severity is 2 because there is a workaround (delete the erroneous allocation from DB). |
IOJ-1806900 | Inventory import (read/write/export) |
ProcessKnownLinks inventory writer may fail with error: The UPDATE statement conflicted with the FOREIGN KEY constraint "FK_VirtualMachine_VMEnabledStateID" |
No known workaround exists. |
IOJ-1722974 | Inventory import (read/write/export), Purchase management |
Import writers may fail with error at EntitlementProcessingEngine step if purchases have extremely large quantities: "Arithmetic overflow error converting expression to data type int" |
No known workaround exists. Purchase quantities can be reduced to workaround the problem but can lead to inconsistent compliance status values. |
IOJ-2105786 | Reports, SAM for IBM |
Red error bar with error in webui.log when running IBM PVU Overrides if software allocation does not have linked inventory device: "Cannot insert the value NULL into column 'ComplianceComputerID', table 'tempdb.dbo.#InterestingProperties[...]'" |
A fix is available from Flexera Support to prevent this issue. |
IOJ-2116807 | Software license management, Web UI |
Access denied page shown with error in webui.log attempting to view properties of an inactive from the license Consumption tab: "System.Data.DBConcurrencyException: Cannot load object using the ID -<number>" |
An update is available for on-premises customers. Please contact Flexera Support for access to the updated DLL, javascript and SQL script. |
IOJ-2114811 | Software license management, Web UI |
Red error bar with error in webui.log clicking on "Show licenses assessed" button viewing inventory device details: "Executing Sql 'SELECT [...] FROM [dbo].DeviceLicenseAssignmentReasons(@p0)' [...] String or binary data would be truncated." |
Ensure all license names are shorter than 256 characters. |
IOJ-1852255 | Software license management |
Named User licenses may remain with an "At Risk" status even after consumption goes down |
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IOJ-1773009 | Usage, Web UI |
Exporting data from Raw Software Usage page may fail with error in webui.log: "System.FormatException: String was not recognized as a valid DateTime" |
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IOJ-1911724 | Web UI |
Red error bar with error in webui.log may appear when viewing application record Evidence tab if application evidence is linked multiple times: "System.InvalidOperationException: The result collection contains duplicate objects." |
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IOJ-2117178 | Agent, Containers |
FlexNet inventory agent process may hang gathering Java details on Linux servers with Docker software installed |
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IOJ-2127426 | Agent, Inventory, SAM for Oracle |
Inventory agent hangs when if oracle user login script hangs during Oracle Database inventory gathering |
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IOJ-2127475 | Containers, Inventory import (read/write/export) |
BuildRelevantContainers FlexNet inventory reader may fail with deadlock during inventory import process |
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IOJ-2127108 | Containers, Inventory import (read/write/export) |
ReadContainerImages reader may fail import long HardwareValue values with error: "The given value of type String from the data source cannot be converted to type nvarchar of the specified target column" |
See https://community.flexera.com/t5/FlexNet-Manager-Knowledge-Base/ReadContainerImages-reader-import-failure-FNMS-On-Prem-2020-R1/ta-p/154783 |
IOJ-1805992 | Discovery |
"Agent Installed" flag on discovered device records may appear as "No" even if the agent is installed |
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IOJ-1987574 | Integration: Citrix |
The inventory date of remote devices is never updated |
No workaround. Please contact Flexera Support if you need the inventory date to be updated. |
IOJ-2110077 | Integration: SCCM, Inventory import (read/write/export) |
Customized SCCM WMI readers may take longer than expected processing large data volume of data due to lack of indexes on tables |
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IOJ-2105441 | Integration: SCCM, Inventory import (read/write/export) |
Import from SCCM may fail at "Find deleted computers when disconnected" step with error "Violation of PRIMARY KEY constraint 'PK_#Deleted_...'" |
No known workaround exists. |
IOJ-2125525 | Inventory, Web UI |
FlexNet Inventory Agent Status page may not show correct agent version when multiple imported computer records are mapped to a single inventory device |
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IOJ-2110512 | Inventory Beacon, Remote execution |
Inventory beacon log may grow rapidly in size with INFO level logging enabled when processing rules with many thousands of targets |
Alter Verbose level of logging from INFO to something else in Verbose chain i.e ERROR or FATAL |
IOJ-2121880 | Inventory Beacon |
Agents may fail to download configuration packages if beacon policy is updated while concurrently with agent policy updates |
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IOJ-2122692 | Inventory import (read/write/export), Usage |
InsertComputerEvidenceFromInstallerEvidenceUsage import writer step may fail with error due to usage date values in invalid format: "The conversion of a varchar data type to a datetime data type resulted in an out-of-range value" |
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IOJ-2116821 | Inventory import (read/write/export) |
WriteVirtualMachine writer process may take significantly longer to run in 2019 R2 release compared to earlier releases |
A hotfix can be available on request from Flexera Support - Refer FNML-70691. |
IOJ-1803896 | Purchase management, Software license management, Web UI |
Red error bar when selecting "Allow Maintenance Gap" on Purchases tab editing a license in IE or Edge with error in webui.log: 'The INSERT statement conflicted with the FOREIGN KEY constraint "FK_EntitlementTransaction_PurchaseOrderDetailID"' |
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IOJ-2097514 | Remote execution |
Exception in discovery.log when file scanning is disabled for only one operating system: "Object reference not set to an instance of an object [...] at Flexera.Beacon.Engine.ActionExecution.RemoteExecution.BasicInventoryVisitor.SanitisePath(String path)" |
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IOJ-2121881 | Remote execution |
Remote tasks may be reported on the System Tasks page as being incomplete even when they are complete |
Re-run the task to update the status. |
IOJ-1921856 | SAM for Oracle, Web UI |
Oracle Database instance options may not appear on inventory device Applications tab |
Use this view: "Discovery & Inventory" --> "Oracle Instances" --> "Options tab" |
IOJ-2123203 | Integration: Azure |
Microsoft Azure adapter only accepts an IP address for the proxy server |
Use the IP address for the proxy server. |