September 2020

FlexNet Manager Suite 2020 R1.1

Master Issue Number Component/s Summary Workaround
IOJ-2108269 Inventory import (read/write/export)

WriteAccessedAccessEvidence import writer step may fail with error: "The INSERT statement conflicted with the FOREIGN KEY constraint "FK_AccessEvidenceMatchCount_AccessEvidence_MT""

IOJ-2124188 Inventory import (read/write/export)

WriteAccessedSoftwareOccurrence import writer step may fail with error: The INSERT statement conflicted with the FOREIGN KEY constraint "FK_AccessedSoftwareOccurrence_ComplianceComputer".

IOJ-2117141 SAM for IBM, Web UI

Red error bar appears when clicking on IBM PVU license Consumption tab with webui.log error: Violation of PRIMARY KEY constraint 'PK_#...'. Cannot insert duplicate key in object 'dbo.@ConsumptionTree'.

IOJ-2082180 Agent, Inventory, SAM for Oracle

Logic used during inventory gathering to identify Oracle Database In-Memory usage is incorrect

No known workaround exists.
IOJ-2078047 Agent, Component installers

FlexNet Inventory Agent processes may crash due to incompatible mgscmn.dll file when agent is downgraded on Windows

Remove any copy of mgscmn.dll under C:\Windows\System32 (or related directories) before installing a downgrade version of the agent.
IOJ-1859741 Agent, Inventory, SAM for Oracle

Local Oracle Inventory fails when tnsnames.ora is not present on Windows

By default tnsnames.ora file is installed by oracle database installation. if removed by user due to any reason, creating one dummy without any content will help inventory agent to collect Oracle inventory.
IOJ-2087837 Component installers, Inventory Beacon

Inventory beacon uninstall leaves behind mgscmn.dll in Windows\SysWOW64 folder

Only impact when downgrading beacon version, required clean up of following files after uninstalling beacon
# C:\Program Files (x86)\Flexera Software\Inventory Beacon\DotNet\bin
# mgscmn.dll from C:\Windows\SysWOW64 (Applicable to standalone beacon)

IOJ-1873011 Discovery, Inventory, Web UI

Red error bar with error in webui.log when viewing Installer Evidence tab of Discovered Device record: "System.InvalidOperationException: The result collection contains duplicate objects."

Evidence tab under inventory device properties as opposed to discovered device properties should show the raw evidence data.
IOJ-2104817 Integration: AWS, Inventory import (read/write/export)

Importing inventory from AWS using key-based access may intermittently fail with error: "The security token included in the request is invalid"

IOJ-2102985 Integration: Citrix, Inventory

Ownership information for Virtual Desktop templates cannot be set

No Known Workaround
IOJ-2120016 Integration: Citrix

Applications recognized on a VDI template from file evidence only are not also recognized on the endpoint devices (remote devices) with access to that template

No known workaround
IOJ-2126042 Integration: Citrix, Inventory import (read/write/export)

Remote device records from Citrix may be regularly deleted & recreated when remote user is linked to an ignored or dummy inventory device record

Impact: If remote user is linked to an ignored inventory device OR an inventory device that is linked to an asset with status in storage, retired or disposed will resulting in delete remote user device.
Workaround: Remove the last logged in user or assigned user from the linked inventory device.
IOJ-2103742 Inventory, Inventory import (read/write/export)

FlexNet inventory reader may import incorrect MaxNumberOfLogicalProcessors value for Solaris zones

Affected consumption can be manually overridden to the correct value. There is no workaround to get the correct number of logical processors to show however.
IOJ-2118787 Inventory, Inventory import (read/write/export)

Virtual Machine properties can flip-flop between NULL and non-NULL values based on last inventory date when they don't exist in the primary data source and are different in two or more non-primary data sources

IOJ-2127699 Inventory, Web UI

Additional incorrect file evidence details may appear on inventory device record Evidence tab when file inventory details are imported from multiple inventory sources

Ensure file evidence is only imported from one inventory source. Alternatively, apply the update discussed in Flexera Community at https://community.flexera.com/t5/FlexNet-Manager-Forum/FilePath/m-p/159430/highlight/true#M8322
IOJ-2078491 Inventory Beacon

Package download to beacons does not work when ManageSoftDL is a file share

IOJ-1732658 Inventory Beacon, Web UI

Unable to clear beacon alerts via web UI for deleted inventory sources

No known workaround exists.
IOJ-2075092 Inventory import (read/write/export), License Reconcile

License reconcile for multiple publishers (e.g. Oracle & IBM) may fail at "Syncs the reconcile staging tables to main tables" step with error: "Violation of PRIMARY KEY constraint 'PK_SoftwareLicensePVUPointsPeakConsumedData'."

Execute a reconcile for all publishers and not just for the one publisher.
IOJ-2095372 Inventory import (read/write/export), Purchase management

Import writers may fail intermittently with error at EntitlementProcessingEngine step: "The INSERT statement conflicted with the FOREIGN KEY constraint "FK_EntitlementTransaction_EntitlementRecommendationID""

IOJ-2104262 Inventory import (read/write/export)

Import may fail with error at "Create license allocations from ImportedSoftwareLicenseAllocations" step if a user is deleted concurrently: The INSERT statement conflicted with the FOREIGN KEY constraint "FK_SoftwareLicenseAllocation_ComplianceUser"

Re-running the reconcile after the user has been deleted will complete successfully.
IOJ-2118477 Inventory import (read/write/export), VMware discovery & inventory, Web UI

InstalledSoftwareAlerts import writer step or viewing "VMware Inventory" page in UI may fail with "Conversion failed when converting the nvarchar value '...' to data type ..."

IOJ-1739119 Inventory import (read/write/export)

WriteVirtualMachines writer may fail intermittently with error: "The INSERT statement conflicted with the FOREIGN KEY constraint "FK_VirtualMachine_ComplianceComputerID"."

Run inventory import again, otherwise next overnight importer will succeed.
IOJ-1799723 Inventory import (read/write/export)

ApplicationCompletion step of import writers may fail with error: "The INSERT statement conflicted with the FOREIGN KEY constraint "FK_InstalledSoftwareData_ComplianceComputer"."

IOJ-1836625 Inventory import (read/write/export), SAM for Microsoft

Reconciliation of CAL licenses may fail at step "Looking for valid licenses for each piece of accessed software" with error: "System.NullReferenceException: Object reference not set to an instance of an object."

This will occur when allocations for users/instances (and not a computer) are made to licenses of type Device, Microsoft Server Core and Microsoft Server Processor covering titles also covered by CALs. It is only relevant to CAL licenses in Usage mode. Severity is 2 because there is a workaround (delete the erroneous allocation from DB).
IOJ-1806900 Inventory import (read/write/export)

ProcessKnownLinks inventory writer may fail with error: The UPDATE statement conflicted with the FOREIGN KEY constraint "FK_VirtualMachine_VMEnabledStateID"

No known workaround exists.
IOJ-1722974 Inventory import (read/write/export), Purchase management

Import writers may fail with error at EntitlementProcessingEngine step if purchases have extremely large quantities: "Arithmetic overflow error converting expression to data type int"

No known workaround exists. Purchase quantities can be reduced to workaround the problem but can lead to inconsistent compliance status values.
IOJ-2105786 Reports, SAM for IBM

Red error bar with error in webui.log when running IBM PVU Overrides if software allocation does not have linked inventory device: "Cannot insert the value NULL into column 'ComplianceComputerID', table 'tempdb.dbo.#InterestingProperties[...]'"

A fix is available from Flexera Support to prevent this issue.
IOJ-2116807 Software license management, Web UI

Access denied page shown with error in webui.log attempting to view properties of an inactive from the license Consumption tab: "System.Data.DBConcurrencyException: Cannot load object using the ID -<number>"

An update is available for on-premises customers. Please contact Flexera Support for access to the updated DLL, javascript and SQL script.
IOJ-2114811 Software license management, Web UI

Red error bar with error in webui.log clicking on "Show licenses assessed" button viewing inventory device details: "Executing Sql 'SELECT [...] FROM [dbo].DeviceLicenseAssignmentReasons(@p0)' [...] String or binary data would be truncated."

Ensure all license names are shorter than 256 characters.
IOJ-1852255 Software license management

Named User licenses may remain with an "At Risk" status even after consumption goes down

IOJ-1773009 Usage, Web UI

Exporting data from Raw Software Usage page may fail with error in webui.log: "System.FormatException: String was not recognized as a valid DateTime"

IOJ-1911724 Web UI

Red error bar with error in webui.log may appear when viewing application record Evidence tab if application evidence is linked multiple times: "System.InvalidOperationException: The result collection contains duplicate objects."

IOJ-2117178 Agent, Containers

FlexNet inventory agent process may hang gathering Java details on Linux servers with Docker software installed

IOJ-2127426 Agent, Inventory, SAM for Oracle

Inventory agent hangs when if oracle user login script hangs during Oracle Database inventory gathering

IOJ-2127475 Containers, Inventory import (read/write/export)

BuildRelevantContainers FlexNet inventory reader may fail with deadlock during inventory import process

IOJ-2127108 Containers, Inventory import (read/write/export)

ReadContainerImages reader may fail import long HardwareValue values with error: "The given value of type String from the data source cannot be converted to type nvarchar of the specified target column"

See https://community.flexera.com/t5/FlexNet-Manager-Knowledge-Base/ReadContainerImages-reader-import-failure-FNMS-On-Prem-2020-R1/ta-p/154783
IOJ-1805992 Discovery

"Agent Installed" flag on discovered device records may appear as "No" even if the agent is installed

IOJ-1987574 Integration: Citrix

The inventory date of remote devices is never updated

No workaround. Please contact Flexera Support if you need the inventory date to be updated.
IOJ-2110077 Integration: SCCM, Inventory import (read/write/export)

Customized SCCM WMI readers may take longer than expected processing large data volume of data due to lack of indexes on tables

IOJ-2105441 Integration: SCCM, Inventory import (read/write/export)

Import from SCCM may fail at "Find deleted computers when disconnected" step with error "Violation of PRIMARY KEY constraint 'PK_#Deleted_...'"

No known workaround exists.
IOJ-2125525 Inventory, Web UI

FlexNet Inventory Agent Status page may not show correct agent version when multiple imported computer records are mapped to a single inventory device

IOJ-2110512 Inventory Beacon, Remote execution

Inventory beacon log may grow rapidly in size with INFO level logging enabled when processing rules with many thousands of targets

Alter Verbose level of logging from INFO to something else in Verbose chain i.e ERROR or FATAL
IOJ-2121880 Inventory Beacon

Agents may fail to download configuration packages if beacon policy is updated while concurrently with agent policy updates

IOJ-2122692 Inventory import (read/write/export), Usage

InsertComputerEvidenceFromInstallerEvidenceUsage import writer step may fail with error due to usage date values in invalid format: "The conversion of a varchar data type to a datetime data type resulted in an out-of-range value"

IOJ-2116821 Inventory import (read/write/export)

WriteVirtualMachine writer process may take significantly longer to run in 2019 R2 release compared to earlier releases

A hotfix can be available on request from Flexera Support - Refer FNML-70691.
IOJ-1803896 Purchase management, Software license management, Web UI

Red error bar when selecting "Allow Maintenance Gap" on Purchases tab editing a license in IE or Edge with error in webui.log: 'The INSERT statement conflicted with the FOREIGN KEY constraint "FK_EntitlementTransaction_PurchaseOrderDetailID"'

IOJ-2097514 Remote execution

Exception in discovery.log when file scanning is disabled for only one operating system: "Object reference not set to an instance of an object [...] at Flexera.Beacon.Engine.ActionExecution.RemoteExecution.BasicInventoryVisitor.SanitisePath(String path)"

IOJ-2121881 Remote execution

Remote tasks may be reported on the System Tasks page as being incomplete even when they are complete

Re-run the task to update the status.
IOJ-1921856 SAM for Oracle, Web UI

Oracle Database instance options may not appear on inventory device Applications tab

Use this view: "Discovery & Inventory" --> "Oracle Instances" --> "Options tab"
IOJ-2123203 Integration: Azure

Microsoft Azure adapter only accepts an IP address for the proxy server

Use the IP address for the proxy server.