Compatibility with Other Products
This section describes the compatibility of IT Asset Management 2024 R1.3 with other products at the time of release.
Integration with Other Products
IT Asset Management integrates with the following products and components. Support for third-party products is based on the original software vendors' publicly stated support dates. If an environment is no longer supported by the original software producer, Flexera will provide "as is" support, meaning troubleshooting issues, without committing to any defect fixes or enhancements. This table details the currently supported versions:
| Product/Component | Versions supported for imports |
|---|---|
|
App Portal (before renaming) |
2013 R2–2015 R2 SP5 |
| App Portal / App Broker (after renaming) | 2022 R1–2022 R1 SP1 |
| Flexera Normalize (Data Platform) |
5.0-5.5 |
|
BMC BladeLogic Client Automation (previously Marimba) |
8.2 |
| BMC Discovery (previously ADDM) | 9.0, 10.0–10.2 (ADDM), 11.0–24.1 |
| BMC Helix Discovery |
BMC Helix Discovery is a cloud based offering. IT Asset Management supports the most recent version of BMC Helix Discovery which includes the latest features and security patches as provided by the software vendor. |
| Citrix Virtual Apps server (previously XenApp server) | 6.0, 6.5, 7.5-7.9, 7.11–7.17 (XenApp), 7.1808–7.2402 (Citrix Virtual Apps) |
| Citrix Virtual Desktops (previously Citrix XenDesktop) | 5.6, 6.0, 6.5, 7.5-7.9, 7.11–7.17 (XenDesktop), 7.1808–7.2402 (Virtual Desktops) |
| CyberArk | 9.8, 11.7, 12.0, 13.0, 14.0 |
| Docker | 1.13, 17.03-24.0 (64-bit Linux, 64-bit Windows Server 2016 onwards) |
| EdgeSight for Citrix Virtual Apps (previously XenApp EdgeSight) | 5.4, 7.6, 7.14–7.16 (requires a Platinum license), 7.17 (XenApp), 7.1808–7.2402 (Citrix Virtual Apps) |
| HP Discovery and Dependency Mapping Inventory (DDMI) | 9.3 |
| HPE Universal Discovery (HP-UD) | 10.10, 10.11, 10.33–11.5, 2020.05, 2020.08, 2020.11, 2021.05, 2021.11 |
|
HCL BigFix Platform (previously Tivoli Endpoint Manager and IBM BigFix) on Microsoft SQL Server |
8.2–11.0.2
Tip: Do not confuse the individual BigFix products.
HCL BigFix platform (or Platform, often referred to as simply
"BigFix") and HCL BigFix Inventory are quite distinct. You may
import inventory from HCL BigFix Platform if this is your only
BigFix product. However, if you also have HCL BigFix Inventory, you
normally need import inventory only from HCL BigFix Inventory (see
below). (HCL acquired the BigFix family from IBM in December
2018.)
|
|
IBM License Metric Tool (ILMT) or HCL BigFix Inventory on IBM DB2 |
|
|
IBM License Metric Tool (ILMT) or HCL BigFix Inventory on Microsoft SQL Server |
|
| IBM Passport Advantage |
as of November 2014 |
| Linux KVM |
Supported
on:
Note: Linux KVM requires FlexNet Beacon 2019 R2 (14.0) or
later.
|
|
Microsoft App-V Integration Server |
4.6, 5.0, 5.1.85–5.1.134 |
| Microsoft Endpoint Configuration Manager (previously Microsoft SCCM or SMS) | 2007, 2012, 2012 R2, 1511-1906, 1910, 2002, 2006, 2010, 2103, 2107, 2111, 2203, 2207, 2211, 2303, 2309, 2403 |
|
Microsoft Exchange ActiveSync |
2010-2013 |
|
Microsoft Hyper-V |
Running on:
|
|
Microsoft Intune |
Microsoft Intune is a cloud-based unified endpoint management platform. IT Asset Management supports the most recent version of Microsoft Intune which includes the latest features and security patches as provided by the software vendor. |
| OpenText Universal Discovery | 24.2 |
| Oracle Database |
8i, 9i, 10g, 11g, 11g Release 2, 12c, 18c, 19c, 21c
Note:
|
|
Oracle Enterprise Manager |
12.1–13.5 |
|
Oracle VM Server for x86 |
3.2–3.4.7 |
| ServiceNow |
For information on supported versions, go to the ServiceNow
Store and search for 'Flexera'.
Note: ServiceNow has deprecated older versions of Transport Layer
Security (TLS). Requires version 1.2.
|
| Symantec IT Management Suite (formerly Altiris) | 6.5, 7.1, 7.5 |
| Tanium Asset | 1.8.0.0075–1.28.187 Note: Requires the Tanium adapter shipped with IT Asset Management 2020 R1.1 or later.
|
| Tanium Server | 7.3.314.3668–7.5.5.1140 |
| VMware Horizon |
8.0.0 or higher if not using Cloud Pod Architecture. Version 2012 or higher if using Cloud Pod Architecture. |
|
VMware vSphere/vCenter/ESXi |
5.0–6.7 u3b, 7.0, 8.0 U2c
Note: Remote inventory is not
possible on the free license versions of ESXi.
|
|
Workflow Manager |
2014–2016 |
Inventory Components
The following table lists the versions of the FlexNet Beacon and FlexNet Inventory Agent that can be managed by IT Asset Management 2024 R1.3.
| Component | Compatible versions |
|---|---|
|
FlexNet Inventory Agent (Windows) FlexNet Inventory Agent (Linux) FlexNet Inventory Agent (Solaris) FlexNet Inventory Agent (Mac OS X) FlexNet Inventory Agent (AIX) |
8.5–9.2, 2014–2024 R1.3
Note: Earlier versions are compatible in that they receive default policy
and collect inventory on schedule. They cannot support more recent agent
functionality, such as:
|
|
Citrix XenApp server agent |
2014 R3–2024 R1.3 |
|
FlexNet Beacon |
2017 R2–2024 R1.3
Tip: Older inventory beacons continue to
function with this release, but Flexera
strongly recommends that you update to at least the range
shown.
|
IT Asset Management (Cloud)
Current