Viewing Discovery and Inventory Rule Status

IT Asset Management (Cloud)
The Rules page displays the detailed status of each discovery and inventory rule whose execution is either in progress or completed. You can click any rule name to view the details of its current and last execution. This page mainly displays the following information (based on the options selected in the action definition):
  • Discovery information: Devices targeted, discovered, skipped, and failed
  • Adoption information: Devices targeted, adopted, skipped, and failed (when the Allow these targets to be adopted option is selected target definition)
  • Inventory information: Services discovered, inventory completed, skipped, and failed (when any of the inventory collection options is selected in the action definition).

To view the rule status:

  1. Go to the IT Assets Inventory Tasks Discovery and Inventory Rules page.
    The Discovery and Inventory Rules page lists the existing discovery and inventory rules.
  2. Click the desired rule accordion to view the detailed status of the rule. IT Asset Management displays the following details for the current and last run of the selected rule.
    Note: You can filter the rule records on IP address/range, Inventory type, Beacon server, and Port number values. You can also filter the rule records on the rule status: Disabled, Enabled, or All.
    • Rule status — Rule status for the selected rule. This field can have Enabled or Disabled value.
    • Status: Execution status for the selected rule. You can see any of the following values: Completed, Completed with errors, Failed, In progress, In progress with errors, Pending, Scheduled, Skipped, Started, Timed out, or Unknown.
      Tip: An overnight clean-up process marks any individual step as Timed out if it has already been running for more than 24 hours. The parent system task is marked as timed out as soon as any individual child step has timed out.
    • Action — Name of the action associated with this rule
    • Targets — Name(s) of target(s) associated with this rule
    • Schedule — Schedule information for this rule
    • Progress — Current progress of the rule execution represented in a table. It contains the following columns:
      • Name — The name of the inventory type. For example, Oracle DB inventory or Oracle VM inventory
      • Service discovered — The total number of devices on which the service has been discovered for the inventory type
      • Inventory completed — The total number of devices on which the inventory has been collected for this inventory type
      • Inventory skipped — The total number of devices on which the inventory has been skipped for this inventory type. The inventory collection is skipped when a device is covered by one or more targets of the rule, but it is not within the subnets assigned to this inventory beacon
      • Inventory failed — The total number of devices on which the inventory has been failed for this inventory type. The inventory collection may fail due to a number of errors like inaccessible device or incorrect credentials and so on.
    • Adoption results: This section displays the information about the devices adopted (by installing FlexNet Inventory Agent locally on each device) by this rule.
      • Devices targeted: The total number of devices identified for adoption by one or more targets of this rule
      • Devices already adopted: The total number of devices on which the FlexNet Inventory Agent is already installed
      • Devices adopted: The total number of devices on which the FlexNet Inventory Agent was installed by this rule
      • Devices skipped: The total number of devices on which the adoption was skipped. The adoption is skipped when a device is covered by one or more targets of the rule, but it is not within the subnets assigned to this inventory beacon
      • Devices failed: The total number of devices for which the adoption process failed due to some errors.
    • Devices failed to be inventoried: The number of devices for which the inventory collection process is failed. If you click this link, IT Asset Management displays the Rule Execution Details page. For more details, see Rule Execution Details.
    • View top 5 errors — Appears only if the current or last rule execution encounters some errors. This link displays the Rule Execution Details page with records that have an error that is one of the five most common errors encountered during the rule execution.
  3. Click the Show/hide task status and history link to view the task-level status and troubleshooting information for this discovery and inventory rule. IT Asset Management creates a task for each inventory beacon involved in the execution of this rule. You can click the + icon to expand any such task to view the steps executed as a part of the task. The step details include:
    • The name of each inventory beacon involved in discovery and inventory collection. If an inventory beacon has one or more child beacons, a + icon displays to view the child beacon records.
    • The status of each step performed by the inventory beacon. For example, if the Performing discovery step shows Completed, it indicates that the discovery process has been completed successfully on this inventory beacon.
    • A summary of the outcome of each step. For example, if the Oracle discovery completed successfully, you will see the total number of Oracle Database servers discovered, skipped, inventoried, and failed on this inventory beacon. If the number of discovered devices doesn't match the expectation, there may be a problem with the discovery process.
  4. Go to the IT Assets Inventory Tasks Discovery and Inventory Rules page.
    The Discovery and Inventory Rules page lists the existing discovery and inventory rules.
The following table lists the properties displayed in the Task status and history section in an alphabetical order:
Table 1.
Property Description
Task/Step

The name of the system task. For example, if the task type is a Discovery and inventory rule, the rule name is displayed as task name and if the task type is Purchase Order Upload, the name of the upload file is displayed as task name. If a task involves multiple sub-tasks, IT Asset Management displays a + icon before the task name. You can click the + icon to expand the task details. For example, a reconciliation task would have a sub-task to import the inventory information and another one to reconcile the licenses.

When a Discovery and inventory rule task is involved with multiple inventory beacons, the task will appear in multiple rows at the top level, with each row corresponding to an individual beacon.

Beacon

The name of an inventory beacon involved in this task. One or more inventory beacons may be involved in a task.

When multiple inventory beacons are involved in a Discovery and inventory rule task, the task will appear in multiple rows at the top level, with each row corresponding to an individual beacon involved.

This property is displayed by default. Best practice is to keep this property visible in the listing so that you can easily distinguish rows with the same task name but operating through different inventory beacons.

Connection type
The type of the connection used for this task. It can have any of the following values:
  • CSV
  • One-off upload
  • Other
  • PowerShell
  • SQL Server
Note: You cannot currently filter for these values.
Created by

The name of a operator who started this task or step.

End date

The date and time when this step or task was completed.

Logs

When the inventory data upload is completed, the hyperlink is displayed in this column: click it to view a detailed list and the descriptions of events.

Server name

The name of the inventory beacon where this task or step is running.

Start date

The date and time when this step or task was initiated.

Status
The status of this step or system task. For any Discovery and inventory rule task or step, the displayed status is the status of this task or step on the inventory beacon identified in this row. When this task/step runs on only one inventory beacon, this value becomes the overall status of the task/step. It can have any of the following values:
  • Completed
  • Completed with errors
  • Failed
  • In progress
  • In progress with errors
  • Pending
  • Scheduled
  • Skipped
  • Started
  • Timed out
  • Unknown.
    Tip: An overnight clean-up process marks any individual step as timed out if it has already been running for more than 24 hours. The parent system task is marked as timed out as soon as any individual child step has timed out.
Summary

A more detailed summary of the task. The summary information depends on the task type. For example, for a discovery and inventory rule execution task, this field displays the number of beacons reported and the task status like in progress, completed, completed with errors, or timed out. For purchase order upload tasks, it shows the details of the total number of purchases created as a result of the upload. You may also notice the See details link for some tasks. You can click this link to view a detailed summary of activities performed within that task.

Task type
The type of the task that is monitored. It can have any of the following values:
  • Active Directory
  • ARL import (for on-premises installations)
  • Business import
  • Data warehouse export
  • Discovery and Inventory rule
  • Enterprise group one-off upload
  • Inventory import
  • Oracle GLAS Archive
  • Purchase order one-off upload
  • PVU Import (deprecated)
  • Reconciliation
  • SAP import
  • SAP license position
  • User assignment one-off upload.

IT Asset Management (Cloud)

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