Configuring a Beacon
IT Asset Management (Cloud)
Configuring and registering an inventory beacon sets up its communication with IT Asset Management.
Complete this process after installing the inventory beacon
software.
Note: If you are installing a hierarchy of inventory beacons, so that some 'child' beacons report to 'parent'
beacons rather than to the central application
server, you must register them top down through the hierarchy. Parent
beacons must be registered before their children.
To configure a beacon:
-
Go to the Beacons
page.
The Beacons page appears.
- Click Configure a Beacon.
-
Does this inventory beacon connect
directly to the central application server, or does it report to
another inventory beacon in your hierarchy?
- If this inventory beacon reports to the central application server, skip the Parent beacon field, ensuring that it is empty.
- If this inventory beacon reports to another inventory beacon in your hierarchy, identify that higher beacon in the Parent beacon field:
- If you already know its name, enter (part of) the name in the field; but if you are not sure, leave the field blank.
-
Click Search.
A fly-down lists the available inventory beacons (matching your text entry, if you used one).
-
Ensure that the appropriate parent beacon is selected (with the check
box on its left end), and click Select.
The inventory beacon name appears in the Parent beacon control.
- In the Name field, add a friendly name by which you would like to identify this new beacon in future lists in IT Asset Management.
-
Choose an Upgrade mode for this beacon. You can manage
the future upgrade behavior of each inventory beacon
individually by choosing from:
- Always use the latest version (currently versionNumber) — Future upgrades (after 2014 R2) to the central application server also deliver updated inventory beacon software to match. With this option, that updated FlexNet Beacon software is automatically deployed to this beacon (wherever it may be in the hierarchy), and it will automatically update itself at that time. (Notice that this setting overrides any global limit, for which see the next option.)
- Always use the approved version (currently versionNumber) — A global limit to the version of the inventory beacons for production use can be set in the Beacon settings section of the Inventory Settings page, by choosing an option for Beacon version approved for use. (Notice that this global preference can also be set to Always use the latest version (currently versionNumber). When that is selected in the web interface, on inventory beacons, the first two of these choices are identical in effect.)
- Do not upgrade automatically — This inventory beacon will sit at its current installed version until you return to this page and change this option.
- Choose a specific version — When you select this, an additional Specific version control appears. Use this to choose from the versions available on the central application server.
-
For Configuration status, select
Enabled for normal operation.
Tip: With this control, selecting Disabled stops the inventory beacon executing the centrally-determined rules for discovery and inventory gathering by remote execution or with installed FlexNet inventory agents. Other beacon functionality, such as downloading updated rules and settings, collecting and uploading third-party inventory, Active Directory data, or business information (in short, any connections defined on the inventory beacon itself), continue unchanged.
- Click Download configuration.
-
Use the web browser dialogs to save the configuration file to a convenient
directory on the inventory beacon computer (such as
C:\temp
or the installation folder for the inventory beacon software). - Switch to the inventory beacon interface.
- Click Import configuration, browse to the file you saved, and click Open.
- When the configuration details are changed, the inventory beacon runs a background check on the connection, and displays the results on the page. If there are problems listed, you can address these and (if required) click Test connection to retry.
-
If there are errors:
-
Check that your web browser on the inventory beacon
server can still access your central application server (for the North American instance,
app.flexera.com
, for the European instance,app.flexera.eu
, or for the APAC instance,app.flexera.au
), to validate that the network has not gone down.Note: All communications from the inventory adapter toapp.flexera.com
,app.flexera.eu
orapp.flexera.au
require theHTTPS
protocol. For examplehttps://app.flexera.com
. - If the network connection is still good, repeat the Test connection in the inventory beacon interface. If the error persists, we have established that it was not a momentary intermittent problem.
- Validate that you did not edit the GUID in steps 2-3, and that the inventory beacon name you created contains only alphanumeric characters. If either of these problems is possible, repeat this process from step 2 to create a different configuration file, with new credentials.
-
Have a system administrator review the beacon log file located in
C:\ProgramData\Flexera Software\Compliance\Logging
to look for further information about the failure. Ask the system administrator whether there are any network settings (such as proxies) that prevent a web service accessing a website that a browser is allowed to access. - If the problem is still not resolved, contact Support at Flexera.
Tip: After this registration process, your inventory beacon knows how to "phone home". To make it operational, you must now:- Add the downstream connections from which data is to be collected (as described in the following topics)
- Ensure that it remains enabled. Operation of each inventory beacon can be enabled/disabled both from the beacon itself, and from the web interface for IT Asset Management. By default it is enabled at both ends.
-
Check that your web browser on the inventory beacon
server can still access your central application server (for the North American instance,
IT Asset Management (Cloud)
Current