IT Asset Management (Cloud)
You can use only general criteria, or only custom criteria, or a combination of both to
define a Duplicate User rule.
To define a Duplicate User rule:
-
In IT Asset Management, go to the Duplicate Users page
().
Choose a system landscape and click on it.
-
On the Duplicate User Rules page, in the General
Criteria section, click Edit to switch to
write-enabled mode.
-
Select the check box for each field that should be used to find duplicate users.
The following criteria are available:
- User Name
- Last Name, First Name
- Email Address
- Accounting No.
- Phone No.
- Phone No., Extension
-
Finish your selection by clicking Save.
In read-only mode, the criteria you selected are marked with
Yes; unselected criteria are marked with
No.
-
On the Duplicate User Rules page, in the Custom
Criteria section, click Add to open the
Create Custom Rule dialog. Provide the following
information to define the custom criteria:
- Name—Enter a name for the rule.
- Select the Active check box if you want the custom
criteria to be used for license optimization.
- Original user section –
Condition—Enter the condition for your original user
(optional).
- Original user section –
Match—Enter the field or an expression that should be
matched for your original user.
- Compare by—Select the option from the menu that defines
the degree of similarity between the two search conditions (see the table in
Custom Criteria for the Duplicate User Rule for available
options).
- Duplicate user section –
Condition—Enter the condition for your duplicate user
(optional).
- Duplicate user section –
Match—Enter the field or an expression that should be
matched for your duplicate user.
-
Click Create.
You can repeat steps
5 and
6 to create
multiple custom criteria for your rule.
An organization wants to find hidden duplicates based on the format of the company email
address. Therefore, the license administrator creates a duplicate rule with the
following custom criteria:
-
Name—Company Email Format
-
Original user – Condition—
FirstName <> ""
-
Original user – Match—
FirstName + LastName + "@mycompany.com"
-
Compare by—Exact match
-
Duplicate user – Condition—<not
specified>
-
Duplicate user – Match—
EmailAddress
This custom rule will identify duplicate users who satisfy the following criteria:
- The first name and last name of the original user are correct.
- The duplicate user's email address has the required format
FirstNameLastName@mycompany.com
.
IT Asset Management (Cloud)
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