Accessing System Task Information

IT Asset Management (Cloud)

The system task information only displays for users with appropriate account properties. You define these account properties on the Account Properties page.

To configure access to system task information:

1. Go to the IT Asset Accounts page.
2. Click the All Accounts tab and then click the name of the account for which you want to configure access rights.
3. Under Permissions, select an appropriate role that enables access to administration features in the IT Asset Management web interface.
4. Click Administration and select one the following options:
   • Select Troubleshooting: access to System Tasks page to enable access to the System Tasks page. If this check box is cleared, the System Tasks page is not visible for the user.
   • Select Troubleshooting: advanced access and log downloads if the user should be able to download logs on the System Tasks page.
5. Click Save.