General Tab for Installer Evidence

IT Asset Management (Cloud)
For automatic recognition of applications from the Application Recognition Library, the following properties of installer evidence are used. Keep in mind that the first three of these properties may use wild-cards to generalize the recognition:
  • Name
  • Version
  • Publisher
  • Type.
The General tab displays the properties of the selected piece of installer evidence. For manually-created evidence records, you can use this tab to specify or change these details.
Tip: Before creating the new evidence, you might need to check if this evidence already exists. See All Installer Evidence.
Field Details
The name of the installer evidence. To allow for matching installed evidence on devices, make sure that this name matches the MSI evidence, or the name in Add/Remove Programs.
Tip: If a name you typed in is not unique within IT Asset Management, the Installer evidence already exists message displays.

The installer evidence name is derived from native packaging tools on each device. For example, on Windows® devices, the sources include MSI information and Add/Remove Programs data. Clicking on the hyperlinked Name value opens the property sheet for this installer evidence, and in those properties theDevices tab identifies all the inventory devices where this installer evidence has been located.


Enter a version for the installed application (with which this installer evidence is linked).

For the manually-created records, this field is editable in the General tab of the evidence properties. An evidence version retrieved from Application Recognition Library is not editable.
Note: Incorrectly editing a version may stop the inventory agent from recognizing the applications linked to the evidence. If you edit the version number, be sure to check the association with the application and ensure that the rule (or wildcards) still applies to the modified evidence.
Tip: While each piece of evidence should have a distinct version, you can link them to an application using the percent wildcard character (%). This represents zero or more characters. For example, the evidence versions reported for a single application on 3 different computers might be,, and (they might represent different service packs and hot-fixes). On the linked application, you can merge this evidence to a single rule for version 10.1.%. Then license calculations will link all three pieces of evidence to the same application.
Note: The period and a comma characters are counted as matching each other. There is no single wildcard character.

Enter a publishing organization's name. To allow your rule to match installer evidence returned in inventory, be sure to match the publisher listed in the installer evidence. In your rule you can also generalize the publisher name. For example, Microso% matches both Microsoft and Microsoft Corp.


The kind of software installer that generated this evidence, or where the installer evidence is found. Examples include MSI, Add/Remove Programs, and so on.

When creating your own installer evidence record, you can select any of the following:
  • Add/Remove Programs — the information collected from this Windows® feature.
  • ADDM — application details imported from BMC Atrium Discovery and Dependency Mapping.
  • Adobe — evidence for Adobe applications.
  • Any — widely used by Application Recognition Library, allowing the recognition process to match the evidence from any installer.
  • App-V — evidence collected from the Management Server database for the Microsoft Application Virtualization platform (see the App-V Server Adapter section in IT Asset Management Inventory Adapters and Connectors Reference).
  • BEA — the custom installer developed by BEA Systems (acquired by Oracle in early 2008).
  • Data Platform — the evidence was imported from Data Platform v5 (previously from BDNA, now from Flexera). Typically this represents an application that Data Platform (which includes BDNA Normalize) has identified as installed on inventory device(s) within your enterprise; but since the application is not [yet] recognized by the Application Recognition Library (ARL), it cannot be recognized as an application by IT Asset Management. Except for local application records that you created within Normalize v5, these unrecognized evidence records may be automatically converted to recognized applications after the appropriate future updates to the ARL.
  • DPKG — the package management program on Debian-based systems.
  • DSPMQ — evidence related to IBM WebSphere MQ, for checking whether an installation is of the server product, or the (free) client product.
  • FlexeraID — a unique ID generated for any application, and used consistently across multiple Flexera products for application packaging, software license optimization, and so on. This value is automatically applied to unrecognized installed evidence that:
    • Is imported from the Data Platform v5 product
    • Represents items that Data Platform v5 recognizes as applications installed within your enterprise
    • Is an item that Data Platform v5 records as present in the downloadable Application Recognition Library (ARL), such that it has a known Flexera ID
    • Is not currently an application record known within your local downloaded copy of the ARL (this means that your ARL is out of date, so that you can await the next automatic update, which typically occurs weekly).
  • HPUD — evidence retrieved from HP Universal Discovery (see the section HPE Universal Discovery Adapter in IT Asset Management Inventory Adapters and Connectors Reference).
  • IA — evidence from InstallAnywhere (from Flexera).
  • IBMLS — evidence created from imports from the IBM License Service.
  • IIM — evidence from IBM Installation Manager.
  • ILMT — evidence imported from the database in IBM License Metric Tool.
  • IPS — evidence from Oracle Solaris 11 Image Packaging System.
  • ISMP — evidence from InstallShield MultiPlatform (from Flexera).
  • Java — evidence for Oracle Java applications.
  • JBoss — evidence from installations of JBoss applications. The following Red Hat JBoss and middleware applications are detected:
    • JBoss Enterprise Application Platform
    • Web Server
    • Decision Manager
    • Fuse.
  • LPP — evidence from the installer for 'licensed program products' on AIX (from IBM).
  • MSI — evidence left in the registry by Microsoft Installer on Windows.
  • Oracle EBS Module – evidence for Oracle E-Business Suite discovered through Oracle introspection with IT Asset Management.
  • Oracle FMW — evidence collected from installed applications in the Oracle Fusion Middleware collection, including (for example) edition-specific evidence for Oracle WebLogic Server.
  • OS X App — an application group (hierarchy of folders and files) for Macintosh OS X.
  • OUI — evidence from Oracle Universal Installer.
  • RPM — package evidence from this widely-used installation technology available on many GNU/Linux distributions, AIX, and Novell Netware.
  • SaaS — A general SaaS evidence type that is used for any software as a service (SaaS) licensed on a subscription basis and centrally hosted that comes into IT Asset Management. For example, Salesforce, Microsoft 365, and evidence imported from the Flexera SaaS Manager.
  • SDUX — evidence from the Software Distributor for HP-UX (from Hewlett-Packard).
  • Software ID Tag — evidence read from an ISO 19770-2 software identification tag file (also known as SWID tags).
  • StreamedApplication — Citrix Cloud streamed application local evidence that is not recognized by the Application Recognition Library (ARL). The evidence needs to be manually assigned to an application.
  • SUNPKG — evidence from an installer on Solaris (for the SVR4 package format). Legacy SVR4 packages installed by the Solaris 11 IPS tool are also recognized and identified with this source type.
  • Toad — evidence collected for Toad for Oracle on a Windows-based Oracle Server, mainly by inspecting the SettingsLocations.ini file. Currently this is the evidence most often used to recognize Toad for Oracle.
  • Toad License — evidence also collected from a Windows-based Oracle server where Toad for Oracle is installed. Currently this evidence type is not used for application recognition in the Application Recognition Library, but the evidence type remains available for use in your own recognition rules if required.
  • Universal Application — evidence of an application built on the Microsoft universal app platform, which allows applications to run on multiple Windows 10 devices, such as mobile, desktop, console, holographic, and IoT devices (in contrast with legacy Windows applications installed from MSIs, which can run only on devices built using the Wintel architecture).
  • Unknown — used for evidence that does not match any recognized installer type.
  • VMware — application information imported from VMware VCenter.
Identifies the origin of an evidence record:
  • Flexera — The evidence is identified in the Application Recognition Library, and is linked only to the identified application.
  • Flexera (Extended) — Shown when an operator added an additional application to the original record from the Application Recognition Library, or ignored it, or when an ARL evidence comes over the same existing local one. Nevertheless, this status is not refreshed.
  • Local — Shown when an operator in your enterprise created the record for this application, or when the raw evidence doesn't match any existing evidence in the Application Recognition Library.
The evidence retrieved from Application Recognition Library is not editable.
Note: User roles (Administrator, View-Only, Operator) defined at the application level determine the level of editing.

Displays Yes if this evidence exists in the gathered inventory of your enterprise, and No if the evidence exists in the Application Recognition Library, but not reported by the gathered inventory.


Displays Yes when the evidence is matched to at least one application, and otherwise displays No. This assignment may have been done automatically through the Application Recognition Library rules, or manually by the operator.


You can set this flag so that the evidence is ignored for application recognition. It remains attached to the application, so that it does not clutter up the list of Unrecognized Evidence.

From the Ignored drop-down list, select either Yes or No.
Attention: If you select Yes, this installer evidence cannot be used for application recognition and license calculation.

The number of times the evidence was identified in the inventory data.

This data is read-only.

IT Asset Management (Cloud)