Appliance Proxy Support

The RISC Networks Virtual Appliances require outbound communication from the customer environment to the RISC Networks Secure Cloud Environment (SCE). In cases where all outbound communication from the customer environment is required to pass through a proxy, the Virtual Appliance can be configured with the proxy parameters for this communication.

The feature supports authenticating or non-authenticating HTTPS proxies. Currently, only the Basic authentication method is supported, Windows NTLM authentication is not supported.

In a FlexDeploy deployment the RN150 and FlexDeploy appliances may both be configured to use a proxy for outbound communications to the SCE, however communication between the RN150 and FlexDeploy appliances will not be proxied, and so must not require traversal of the proxy.

SSL/TLS decryption by the proxy is supported if the proxy presents a root or intermediate certificate that is trusted in the global PKI. Custom internal certificate chains are not currently supported.

For more information on appliance proxy support, see:

Configuring the Virtual Appliances for Proxy Support
Proxy Configuration Values
Appliance Proxy Troubleshooting Steps