Troubleshooting Tips

Flexera Service Gateway 2

When troubleshooting Flexera Service Gateway 2 issues, note the following tips:

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Review logs in Event Viewer—Any issues related to task start or stop will be logged in the Event Viewer.

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Review logs in Log folder—Flexera Service Gateway 2 errors are logged in the Log folder of the installation directory. Reviewing these log files may be helpful when troubleshooting the service.