Flexera SaaS Manager

Release Notes

March 2019

Introduction

Flexera SaaS Manager integrates with a large group of SaaS applications, providing unparalleled business intelligence about when and how your users are interacting with the SaaS products licensed within your organization. Flexera SaaS Manager helps you discover, manage, optimize, and secure your SaaS subscriptions and identifies any unused, underused, or abandoned licenses, helping you rein in runaway spend.

New Features and Enhancements

This release of Flexera SaaS Manager includes the following enhancement: next generation SSO, currently used by other components of the Flexera Cloud Platform.

Feature or Enhancement Summary

Reference Number

New Integration: Veeva Vault 

Veeva Vault is a cloud-based content management platform and suite of applications that provides life sciences companies a single source of truth to reduce complexity and increase business agility.

FSM-386

Performance Improvements 

Several performance improvements were made, including optimized storage of event data, which results in a faster UI load times.

FSM-136

FSM-542

FSM-544

FSM-568

“Recognized” Suspicious Users can now be filtered in the UI 

In the Suspicious Users screen, Flexera SaaS Manager Administrators can now set unrecognized users to be recognized and then filter suspicious users into three categories:

Unauthorized: A user is not listed in the HR roster and is using an application.
Unrecognized: A user is inactive in the HR roster and is using an application.
Recognized: Flexera SaaS Manager has marked the user as “suspicious”, but the Flexera Saas Manager Administrator has overridden this and recognizes the user.

In the Suspicious Users page with the listing of all suspicious users, there is a new column labeled Activity Type. In this column, you can also assign a suspicious user as Unauthorized, Unrecognized, or Recognized.

Important • When assigning a suspicious user an Activity Type, the only Activity Type that can be undone is to change Unrecognized Suspicious Users to Recognized Suspicious Users.

This Suspicious Users information is also in the Flexera SaaS Manager online help.

FSM-378

Support for more than one Human Resources provider application per customer 

In the Application Catalog, multiple Human Resources (HR) provider applications can be added.

Under Administration > Settings > User Roster an administrator or an application administrator can upload and select the appropriate user roster for a specific HR provider application.

FSM-9

Rebranded and reformatted online help 

When you click the Help Icon (?) in the upper-right corner of Flexera SaaS Manager, you are directed to the rebranded and reformatted online help.

Below are direct links for the following:

Flexera SaaS Manager Help Library 
Flexera SaaS Manager Integration Instructions 
Flexera SaaS Manager Common Application Activity Tracking 
Flexera SaaS Manager Training Videos (Skilljar credentials are required.) 
Flexera SaaS Manager Release Notes 

FSM-441

FSM-556

Application Usage Data now displays up to 180 days 

Under Applications > Usage > Application Usage the App Status Over Time graph now displays up to 180 days’ worth of application usage data.

FSM-543

New UI location for User Utilization Graph (Last 60 Days) 

Under Users > All Users > User the location of a specific user’s Utilization Graph (Last 60 Days) has been moved to the third tab.

FSM-576

A new, next generation Single Sign-On, currently used by other components of the Flexera Cloud Platform. 

Flexera SaaS Manager has a new login and SSO experience that is consistent with other components of the Flexera Cloud Platform and solely powered by Flexera.

What is changing? 

We are rolling out a new, next generation Single Sign-On (SSO), currently used by other components of the Flexera Cloud Platform, for Flexera SaaS Manager. This change eliminates the need to use a third-party provider for SAML sign-in.

How does this affect me? 

You may not be able to login with your password or SSO settings. Based on how it is set up in your organization, you may have to follow one of these two approaches for uninterrupted login:

Change your current password:

If your organization does not use SSO to login, all the Flexera SaaS Manager users will have to reset their password to log back in normally. Once you browse to the portal (https://my.metasaas.com/), you will be asked to enter your email and password. On this screen, click the Reset Password link and follow the instructions to reset your password. Once your password is reset, you will be able to log in and access the portal.

Update your SSO information within Flexera SaaS Manager:

If your organization uses SSO to sign in, an Administrator will have to reset his/her password and provide a trust relationship in both your Organization’s SSO and the Flexera SaaS Manager’s SSO settings.

Browse to the portal (https://my.metasaas.com/), and you will taken to the login screen to reset your password. On this screen, click the Reset Password link and follow the instructions to reset your password. Once your password is reset, you will be able to log in and access the portal.
Once you are in the portal, follow the instructions in Configuring Single Sign-On (SSO) in Flexera SaaS Manager to configure a trust relationship between your Organization’s and the Flexera SaaS Manager’s SSO. Once the trust is established, all Flexera SaaS Manager users will be able to log in normally using SSO, without resetting their passwords.

FSM-478

FSM-646

Customer-Domain feature obsoleted 

The customer-domain functionality under Administration > Domains has been removed. It is now replaced by Flexera's new user management portal.

FSM-532

Resolved Issues

The following table lists resolved issues for Flexera SaaS Manager. The Affected Module(s) column refers to the specific Flexera SaaS Manager module(s) affected by the resolved issue.

Issue Summary

Reference Number

UberConference Integration 

Resolved the UberConference web scraping integration error, Authorization error (HTTP 401), listed in the integration logs. Authentication scheme for UberConference now requires a Cross-Site Request Forgery (CSRF) token.

FSM-248

UI Improvements 

Whenever you click Annual Spend in the application’s App Details tab, you will always be taken to the Product Licenses page.
In the application’s App Details tab, the Annual Spend is now calculated for payment frequencies greater than one year.
When using the Search field under Users > All Users and no user is found, you will now return to the All Users screen.
Faster and more responsive UI
Added a scroll bar to the Edit License Allocation page.
Under Users > All Users the filter to show 10, 25, 50 or 100 items per page now correctly filters the appropriate number of items. The Export CSV function now correctly exports the correct number of items based on the number selected in the Show (number) items per page filter.

FSM-470

FSM-471

FSM-569

FSM-615

FSM-642

FSM-656

Export CSV for users and licenses 

The Export CSV function now correctly exports a listing of users and licenses.

FSM-570

Jamf Integration 

The Jamf integration now leverages the latest version of the Jamf APIs.

FSM-593

Office 365 Integration 

Users are now displayed in the App Users tab and the User Audit tab for a customer’s Office 365 integration after 24 hours of authentication.

FSM-617

DocuSign Integration 

Addressed periodic integration failures with Docusign related to an issue with refreshing the authorization token.

FSM-640

 

Legal Information

Copyright Notice

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The Software is commercial computer software. If the user or licensee of the Software is an agency, department, or other entity of the United States Government, the use, duplication, reproduction, release, modification, disclosure, or transfer of the Software, or any related documentation of any kind, including technical data and manuals, is restricted by a license agreement or by the terms of this Agreement in accordance with Federal Acquisition Regulation 12.212 for civilian purposes and Defense Federal Acquisition Regulation Supplement 227.7202 for military purposes. The Software was developed fully at private expense. All other use is prohibited.