Rules

Rules can partially or fully automate workflow. They can only be created by an Administrator and must contain at a minimum one trigger and one action. For a list of rule triggers and actions, see Rule Channels, Triggers, and Actions. If needed, you can configure many different options into one rule.

To create a rule, see Create a Workflow Rule - Overview.

Workflow Rules can be created for many tasks. You can customize your workflow rule or use one of the Software Vulnerability Research Default Workflow Rule Examples.

The Rule channels, their associated triggers, and available actions are shown in the following table.

Rule Channels, Triggers, and Actions

Channel

Trigger

Action

Advisory

•

Advisory for Watch List approved

•

Any Watch List or select a Watch List from the drop-down list

•

Any Watch List Group or select a Watch List Group from the drop-down list

•

Select Advisory Condition or select a Advisory Condition from the drop down list

•

Advisory for Watch List changed

•

Any Watch List or select a Watch List from the drop-down list

•

Any Watch List Group or select a Watch List Group from the drop-down list

•

Select Advisory Condition or select a Advisory Condition from the drop down list

•

Advisory released for a Watch List with approval flow

•

Any Watch List or select a Watch List from the drop-down list

•

Any Watch List Group or select a Watch List Group from the drop-down list

•

Select Advisory Condition or select a Advisory Condition from the drop down list

•

Advisory released for a Watch List

•

Any Watch List or select a Watch List from the drop-down list

•

Any Watch List Group or select a Watch List Group from the drop-down list

•

Select Advisory Condition or select a Advisory Condition from the drop down list

•

Product version end-of-life

•

Notify for all, default only for my tracked product versions (select Yes or No from the drop-down list)

•

SMS

•

Notify

•

Create Advisory for Watch List

•

Create ticket

•

Change ticket assignment

•

Change ticket queue

•

Change ticket status

Note • Threat Score details are added in the Email notification for users with the Threat Intelligence Module

•

Advisory Threat for Watch List changed

•

Any Watch List or select a Watch List from the drop-down list

•

Any Watch List Group or select a Watch List Group from the drop-down list

•

Select Advisory Condition or select a Advisory Condition from the drop down list

•

Skip trigger if score decreases (Select Yes or No from the drop down list)

Note • This add-on requires purchase of the Software Vulnerability Research Threat intelligence Module

Analytics

•

PDF Report Generated

•

Email PDF report

•

SMS

•

Notify

Patch

•

Patch available, with template

•

Patch available, without template

•

Patch affecting my environment (select Yes or No from the drop-down list)

•

SMS

•

Notify

•

Patch - Create packages

•

Patch - Publish packages

•

Create ticket

Policy

•

Policy Breached

•

SMS

•

Notify

Release Notes

•

New Release arrived

•

Ticketing

•

Ticket assigned to me

•

Ticket changed

•

Changed by me (select Yes or No from the drop-down list)

•

Ticket created

•

Ticket priority changed

•

Ticket queue changed

•

Ticket status changed

•

SMS

•

Notify

•

Create ticket

•

Change ticket status

•

Change ticket queue

•

Change ticket assignment

User

•

Password changed

•

User (select from the drop-down list)

•

User Logged in

•

User (select from the drop-down list)

•

SMS

•

Notify

Note • The available actions will vary depending on the channel and trigger you select.

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Rules

Software Vulnerability Research Help Library

May 2019