Notification Actions
You can create several Notification Actions to communicate your rules using Email, SMS, Notify, Create ticket, and Call service provider.
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                                                         Email the user with custom message and broadcast the email to members of a particular group  | 
                                                    
                                                         SMS the user with custom message and broadcast the text to members of a particular group  | 
                                                    
                                                         Notify the user with custom message and broadcast the email to members of a particular group  | 
                                                    
                                                         Create ticket with status Waiting for handling  | 
                                                    
                                                         Call Service Provider  | 
                                                
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                                                             Note:This option requires prior integration configuration with the service provider.  |