Service Provider Fields

The service provider contains the following fields:

Service Provider Fields

Field

Description

type

One of the following values:

• Custom—Custom API defined by the customer.
• ServiceNow—ServiceNow specific calls, a REST recipe is offered.
• BMC Remedy—BMC Remedy calls, a SOAP recipe is offered, with basic authentication.

Note:The Custom value is not tested by Flexera.

name

Identifies the service providers in selection forms.

url

The public accessible API endpoint, the root endpoint. The final URL is constructed based on the root url, plus the partial one from the method.

protocol type

One of the following values:

• REST
• SOAP

authentication type

One of the following values:

• None—The authentication details will be set otherwise, for example in the headers for token based authentication, or in the request body for SOAP Basic access
• Basic authentication—The authentication details will be set in the default authentication header for REST or, for BMC Remedy, in the custom soap header.

headers

(Optional) Any custom headers that need to be sent, for example, the authentication through an accessible token.