Ticket Note List
For information on the Ticket Note List APIs, see the following URL:
https://api.app.secunia.com/api/ticket-notes/
At any point you can make notes and comments on the ticket. For security purposes, the comments are encrypted in our database. As a direct consequence of this, ticket notes can't be searched and we can't offer free text search functionality on the notes.
API supported endpoint actions and available methods for Ticket Note List APIs include:
| • | Available Methods for Ticket Note List |
| • | Available Filters on Ticket Note List |
| • | Ticket Note List Fields for Create/Edit |
Available Methods for Ticket Note List
The following are available methods for Ticket Note List.
|
Method |
Description |
|
get list |
GET <URL> |
|
get instance details |
GET <URL><id>/ |
|
create instance |
POST <URL> |
|
edit instance |
PUT <URL><id>/ |
|
delete instance |
DELETE <URL><id>/ |
Available Filters on Ticket Note List
The following are available filters for Ticket Note List.
|
Filter |
Description |
|
ticket_id (int) |
The parent ticket id |
Ticket Note List Fields for Create/Edit
The following are ticket note list fields for Create/Edit.
|
Field |
Description |
|
ticket_id (int) |
The parent ticket id on which the comment is added |
|
comment (string) |
The new comment |