Ticket Priority List
For information on the Ticket Priority List APIs, see the following URL:
https://api.app.secunia.com/api/ticket-priorities/
Ticket priorities help your workflow by indicating which tickets should be handled before others.
By default, the ticket priority is determined from the advisory criticality. Extremely critical advisories generate urgent tickets, highly critical advisories generate a high priority, moderately critical advisories generate medium priorities and less or not critical advisories generate low priority tickets.
API Supported Endpoint Actions and Available Methods for Ticket Priority List APIs include:
| • | Available Methods for Ticket Priority List |
| • | Available Filters on Ticket Priority List |
| • | Ticket Priority List Fields for Create/Edit |
Available Methods for Ticket Priority List
The following are available methods for Ticket Priority List.
|
Method |
Description |
|
get list |
GET <URL> |
|
get instance details |
GET <URL><id>/ |
|
create instance |
POST <URL> |
|
edit instance |
PUT <URL><id>/ |
|
delete instance |
DELETE <URL><id>/ |
Available Filters on Ticket Priority List
The following are available filters for Ticket Priority List.
|
Filter |
Description |
|
name (string) |
Invariant case search by term in name |
Ticket Priority List Fields for Create/Edit
The following are ticket priority list fields for Create/Edit.
|
Field |
Description |
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|
name (string) |
The group name visible in the interface |
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|
default ticket priority (int) |
The default ticket priority in our system
|