Default Workflow Rules

Software Vulnerability Research includes default workflow rules, which relate to ticketing, advisories, patching, and more. When selecting workflow rules, you should use either default workflow rules or custom workflow rules. Custom rules cancel out default rules, and two custom rules with identical triggers and actions cancel each other out.

The screen shot below provides two default patch rules:

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The first rule detects Patches without a template, and it sends an internal notification and an Email.

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The second rule detects Patches with a configured template, creates the package, and sends an internal notification and an Email.

The default workflow rules should be used as a template. It's good practice to disable the default workflow rules to make custom workflow rules with the same settings. Custom rules cancel out default rules, which might cause unforeseen issues. For additional information, see Default Workflow Rule Examples.