Rules

Rules can partially or fully automate workflow. They can only be created by an Administrator and must contain at a minimum one trigger and one action. For a list of rule triggers and actions, see Rule Channels, Triggers, and Actions. If needed, you can configure many different options into one rule.

To create a rule, see Create a Workflow Rule - Overview.

Workflow Rules can be created for many tasks. You can customize your workflow rule or use one of the Software Vulnerability Research Default Workflow Rule Examples.

The Rule channels, their associated triggers, and available actions are shown in the following table.

Rule Channels, Triggers, and Actions

Channel

Trigger

Action

Advisory

Advisory for Watch List approved
Any Watch List or select a Watch List from the drop-down list
Any Watch List Group or select a Watch List Group from the drop-down list
Select Advisory Condition or select a Advisory Condition from the drop down list
Advisory for Watch List changed
Any Watch List or select a Watch List from the drop-down list
Any Watch List Group or select a Watch List Group from the drop-down list
Select Advisory Condition or select a Advisory Condition from the drop down list
Advisory released for a Watch List with approval flow
Any Watch List or select a Watch List from the drop-down list
Any Watch List Group or select a Watch List Group from the drop-down list
Select Advisory Condition or select a Advisory Condition from the drop down list
Advisory released for a Watch List
Any Watch List or select a Watch List from the drop-down list
Any Watch List Group or select a Watch List Group from the drop-down list
Select Advisory Condition or select a Advisory Condition from the drop down list
Product version end-of-life
Notify for all, default only for my tracked product versions (select Yes or No from the drop-down list)
Email
SMS
Notify
Create Advisory for Watch List
Create ticket
Change ticket assignment
Change ticket queue
Change ticket status

Note:Threat Score details are added in the Email notification for users with the Threat Intelligence Module

Advisory

(continued)

Advisory Threat for Watch List changed
Any Watch List or select a Watch List from the drop-down list
Any Watch List Group or select a Watch List Group from the drop-down list
Select Advisory Condition or select a Advisory Condition from the drop down list
Skip trigger if score decreases (Select Yes or No from the drop down list)

Note:This add-on requires purchase of the Software Vulnerability Research Threat intelligence Module

 

Analytics

PDF Report Generated
Email PDF report
Email
SMS
Notify

Policy

Policy Breached
Email
SMS
Notify

Release Notes

New Release arrived
Email

Ticketing

Ticket assigned to me
Ticket changed
Changed by me (select Yes or No from the drop-down list)
Ticket created
Ticket priority changed
Ticket queue changed
Ticket status changed
Email
SMS
Notify
Create ticket
Change ticket status
Change ticket queue
Change ticket assignment

User

Password changed
User (select from the drop-down list)
User Logged in
User (select from the drop-down list)
Email
SMS
Notify

Note:The available actions will vary depending on the channel and trigger you select.