Create Service Method for Service Providers

Use this page to create a new Service Method for the Service Providers.

To create a new Service Method:

1. In the Settings menu, select the API tab, then choose Service Providers from the drop-down menu. A list of available service providers will appear on the screen.
2. Click on the desired Service Provider and select View methods option.
3. In the Service Methods page, click the icon. The Add service method dialog box will appear.
4. The Add service method dialog box includes the following properties:

Property

Description

Service Provider

ServiceNow will be selected by default as the Service Provider. This property is non-editable.

Name

Enter the valid name.

Url

Enter the valid ServiceNow URL.

Method

Choose the one of the following Method:

GET
POST
PUT
PATCH
DELETE
HEAD
OPTIONS
TRACE

Content

Enter the valid content.

Example:

{"u_id": #$advisory.id#$, "u_advisory_identifier": #$advisory.advisory_identifier#$} 

5. After entering the above details, click the Save button.
6. Upon saving, the new Service Method will be added.