Including a Customer Acceptance Phase or Last Phase

Workflow Manager

Before completing a phase or a workflow request, you may require a customer to approve some work done. Alternatively, you may need to ensure that certain administrative tasks get performed before a workflow request is marked as complete. There are two phase types you may use in these situations.

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Customer Acceptance Phase—Create a phase with this type if you require a customer to approve work done before the phase is marked as complete.

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Last Phase—Use this phase if certain administrative tasks need to be performed before a workflow request is marked complete.