Editing a Template That is in Use

Workflow Manager

After a template has been used to create a workflow request, you are allowed to modify the template details, see Update - Template changes to In-Progress Workflows.

Summary of Editable Fields in an In-Use Template
Examples of Editable Fields in In-Use Templates
Restrictions Regarding Approval Tasks When Editing Workflow Templates That Have Existing Workflow Requests

Note:See also Restrictions Regarding Approval Tasks When Editing Workflow Templates That Have Existing Workflow Requests.

Summary of Editable Fields in an In-Use Template

The following table outlines what may and may not be updated in a template that is in use.

Updating an In-Use Template 

Component

Permitted to Add

Permitted to Change

Not Permitted to Change

Template

No

Name text field

Folder text field

Status combo box

Global Template check box

Template Type combo box

Data Group

Add >> Add a new Data Group

Data Group Name text field

Sort Order text field

Data Type combo box

When collected? radio buttons

Data Element (Standard)

Add >> Add a new Data Element

Description text field

Required radio buttons

Sort Order text field

Help Text text field

Additional fields specific to the element’s data type

Data Type combo box

Data Element (Branching)

Add >> Add a new Data Element

Description text field

Required radio buttons

Sort Order text field

Help Text text field

Additional fields specific to the element’s data type

Data Type combo box

Used to Define Conditions/Branching radio buttons

Workflow phase

Add >> Add a new Workflow Phase

Workflow Phase Name text field

Phase Type combo box

Sort Order text field

Track for Workflow SLA check box

Track for Workflow Step SLA check box

Define a condition for workflow branching? radio button

Select the branching condition combo box and associated grid

Link to next phase combo box

 

Workflow Step

Add >> Add a new Workflow Step

Workflow Step Description text field

Step Type combo box

Track for Workflow SLA check box

Track for Workflow Step SLA check box

Popup HTML File text field

Email Templates to Use combo boxes

Collect a data group in this workflow step radio buttons

Select the Data Group combo box

Sort Order text field (sometimes)

Examples of Editable Fields in In-Use Templates

The following sections explain which fields on the Template Details page are editable for in-use templates.

Template Tab on the Template Details Page

On the Template tab of the Template Details page, you are permitted to change/edit the Name, Folder, Status, and Global template properties for templates that are in-use.

Editable Fields on the Template Tab of the Template Details Page for an In-Use Template

Data Groups Tab on the Template Details Page

On the Data Group Details tab of the Template Details page, you are permitted to add a new Data Element to the existing Data Group. You are also permitted to edit the existing Data Element properties such as Name, Data type, and Sort order. You are not permitted to change the When collected? property only when your creating first Data Group.

Editable and Non-Editable fields on the Data Group Details Tab for an In-Use Template

Data Element Details

On the Data Element Details tab, a data type is not permitted to change or edit if the following two conditions are true:

Data type is Single Selection or Radio Button and Use to define conditions/branching: is set to Yes.
For a template which has such data type as explained in above point, has an active workflow submitted.

Rest of the properties are permitted to edit.

Editable and Non-Editable fields on the Data Element Details Tab for an In-Use Template

Restrictions Regarding Approval Tasks When Editing Workflow Templates That Have Existing Workflow Requests

There are special restrictions regarding Approval Task workflow steps when editing workflow templates that have existing workflow requests:

You cannot change the Step Type of an existing non-approval workflow step to Approval Task.
You cannot change the Step Type of an existing approval workflow step to something other than Approval Task.
You cannot delete the Template Components which are currently Active in the In-Progress workflows.
You cannot delete the Phase Type AdminStudio in the Template which has In-Progress workflows.

See Also