Workflow Requests Summary Report

Workflow Manager 2014 | Report Center

Edition: This page is available in Workflow Manager only.

A Workflow Requests Summary Report lists request summary information by company, including progress status and Service Level Agreement (SLA) status. You can choose to include information on one request or all of a company’s requests. You can also filter the report by SLA Status.

The following information is included in a Workflow Requests Summary Report:

Workflow Requests Summary Report Information

Item

Description

Administrator Company

Identifies the administrator company associated with these workflow requests.

Selected Workflow Requests

List of the SLA status values included in this report.

Workflow Requests

List of workflow requests associated with this administrator company. The list includes the following information:

• Workflow—Hyperlinked workflow request name. Click the name to open the Workflow Progress page for that workflow request.
• Start Date—The date the workflow request was submitted.
• Due Date—The date the workflow request is due to be completed, in order to meet SLA requirements.
• End Date—The actual date the workflow request was completed.
• Progress Status—The phase type of the workflow request’s current workflow phase.
• SLA Status—The workflow request’s SLA Status. One of On Time, At Risk, Late, Completed Late, or Completed On Time.
• Elapsed Time—The amount of time elapsed since the workflow request was submitted, excluding any periods when the SLA clock was stopped.
• SLA Time—The amount of time elapsed since the workflow request was submitted, excluding any periods when the SLA clock was stopped, and excluding any time spent performing a workflow step that was not tracked.
• Company—The name of the workflow consumer’s company.
• Project—Hyperlinked name of the project associated with this workflow request. Click the name to open the Projects Report for that project.

See Also

Generating a Workflow Requests Summary Report

Workflow Manager 2014 Help Library

September 23, 2014

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