Editing Time Spent Information for Normal Workflow Steps

Workflow Manager 2014

You can update the time that was spent completing a Normal workflow step without rolling back to that step.

To update time spent completing Normal workflow steps:

1. Open a workflow request’s Workflow Progress page as described in Opening a Workflow Request’s Workflow Progress Page.
2. Click the hyperlinked name of the Normal workflow step you want to update. The Step Validation dialog box opens, displaying an Update and Rollback button. On the Time Entry tab, fields are available to record the amount of time spent completing this task. The Initial Time Spent field displays the value you entered in the Total Time Spent text box when you first submitted the step, while the Additional Time Spent field can be used to record any extra elapsed time.
3. Update the Additional Time Spent field as required.

Note: Workflow Manager keeps a running total of the amount of time entered initially in the Total Time Spent field and time entered later, when updating or rolling back a workflow step.

4. Open the Additional Notification tab and enter why the task took longer than originally specified in the Edit Comments text box, then click Update. You are returned to the Workflow Progress page and the workflow step you just updated is still marked as complete.

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